Capacity Building Manager

About us:

Kiva is a global nonprofit, founded in 2005, with a mission to expand financial access and help underserved communities thrive. Kiva unlocks capital for borrowers through crowdfunded loans supported by individuals around the world. Lenders on Kiva can start with as little as $25 to support causes that matter most to them, whether that’s gender equity and support for women, refugees, climate change, small businesses, agriculture, and more. Since our founding, over two million people have invested over $2 billion in real dreams and real opportunity, spanning more than 100 countries and over 5 million borrowers.

As we work toward our mission, Kiva invests in building and retaining a global team of talent to add to our values-driven and digital-first culture. Our organization is supported by over 700 volunteers and 130+ full time employees dispersed around the world, as well as within team hubs located in San Francisco, Nairobi, Bogota, and Bangkok. Kiva’s team is growing as we pursue exciting new opportunities to scale our impact and create a financially inclusive world.

Kiva's values:

Impact first - This is why we exist. This is the drumbeat we march to. Every day.

Extreme ownership - Own it; you, your relationships, your impact. Insist that others support you and hold you accountable.

Be curious and bold - Never stop learning. Question assumptions. Take Risks and dream big.

Inclusion. Equity. Diversity. - Without reservation and without caveat. In our hiring, in our workplace and in our impact in the world.

Honor and integrity - Do the most right thing in the most right way. Cherish diversity and respect each other.

Love and kindness always - Say what you mean. Mean what you say. And don't say it mean. Clarity. Courage. Kindness.

Role overview:

The Capacity Building Manager ensures Kiva effectively realizes its impact strategy by supporting our lending partners to effectively scale and deepen their impact through capacity building and technical assistance. This position manages Kiva’s capacity building efforts primarily with our partners in Latin America and the Caribbean, as well as in Asia, but supports the implementation of our programmatic grants portfolio overall. Kiva's capacity building activities encompass support to Kiva’s local level lending partners in the way of impact measurement, needs assessments, IT enhancements and digitalization, staff training, product assessment and design, and approaches for scaling. 

This role will join Kiva’s impact team, which is responsible for Kiva’s impact strategy, frameworks, and operationalization across all of Kiva’s impact lines.  This role will report to the Senior Director of Impact, and have close interaction with the wider investments team. All members of the impact team often work cross-functionally, working closely with our Investment Managers, Investment Associates, and marketing and fundraising teams. 

The Capacity Building Manager fills a critical function ensuring Kiva’s partners continue to deepen the impact they are making on the lives of borrowers and other stakeholders to help contribute to Kiva reaching our Key Impact Indicators (our key measures of success). 

They will work closely with the Senior Grants Manager, the Impact Manager and the Senior Director of Impact to develop and implement a capacity building strategy that is partner responsive, drives borrower outcomes, and strengthens Kiva’s ecosystem. 

They will assist the Investments and Strategic Partnerships (fundraising) teams to support both the development of and reporting on grants and funds. They will also support both regular reporting (ie. investor quarterly reports), as well as ongoing requests for impact data and insights from Product, Marketing, Communications, Impact Investments, and Strategic Partnerships teams.

The ideal candidate is passionate about capacity building and social impact and is familiar with impact monitoring and evaluation practices. They thrive on high levels of autonomy, and enjoy working collaboratively across an organization.

At this time, we can only consider applicants with authorization to work in [Insert country] on a permanent, full-time basis; unfortunately we cannot provide visa sponsorship.

Key responsibilities include: 

Capacity Building and Technical Assistance

• Serve as primary driver of capacity building activities with lending partner, vendor/consultants and other stakeholders.
• Implement capacity building engagements in line with grant obligations, to respond to partner needs, and to meet impact pathway objectives. 

Grant Management and Operations

• Work across Impact Investments team and Strategic Partnerships team to align on fundraising priorities and grant management; establish and maintain cross-functional processes for proposal content, grant reporting, and renewals
• Ensure grant obligations are met, and reporting requirements are fulfilled by delivering on-time and on-budget results, along with timely reporting on progress

Vendor Partnerships

• Develop and maintain multi-year partnerships with vendors and consultants who can best support Kiva’s partners’ capacity building needs
• Serve as primary relationship manager for capacity building vendors to ensure vendors meet deliverables outlined in MOU agreements

Qualifications:

Required:

• 3 to 5 years of work experience in impact investing, international development, or relevant field
• Passion for capacity building 
• Strong stakeholder management and communication skills
• Proactive approach to troubleshooting and problem-solving
• Ability to work independently and as part of a team
• Strong multitasking, organization, and prioritization abilities

Preferred:

• Undergraduate degree in Economics, Political Science, Government, Data Analytics, International Development, or International Relations
• Experience providing, or supporting capacity building to partner organizations operating in other countries/continents 
• Microfinance, Impact Investing, impact monitoring, or impact evaluation experience
• Experience in managing grants, and reporting on grant deliverables

What we offer:

• A work-from-home position; the final candidate must be authorized to work in Colombia.
• An opportunity to improve real lives, solve hard problems, and change the world
• Friendly, supportive, and adventurous environment with a team of engaged colleagues
• A comprehensive, industry-leading benefits package including health, dental, and vision insurance, parental leave, professional development, and unlimited PTO. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by Kiva.
• Opportunities to connect with and learn from colleagues and partners around the world
• We offer JOON, a flexible lifestyle spending account that gives you an annual stipend to spend on Wellness, Professional Development, or Working from Home

A diverse and inclusive workplace where we learn from each other is an integral part of Kiva's culture. We actively welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!

We will only accept applications directly from candidates. Kiva will not be responsible for any recruiting agency fees, absent a formal agreement.