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AI Summary
The role involves executing outbound calling campaigns to promote services and events to existing members. It also requires tracking performance metrics and maintaining accurate records within the CRM system.
Campaigns Outreach Executive
Department: Distribution Services (Omnicore)
Employment Type: Fixed Term - Full Time
Location: Remote - UK
Reporting To: Head of Operations
Description
We’re looking for a confident and proactive Campaigns Outreach Executive to join our team—ideal for someone early in their career with outbound calling experience who enjoys speaking with people and building rapport.
This is a 12-month fixed term contract to cover maternity leave.
This is a 12-month fixed term contract to cover maternity leave.
Role Overview:
In this role, you’ll connect with our existing members through targeted outreach campaigns, promoting relevant services, events, and opportunities while keeping our community informed and engaged.
You’ll collaborate with internal teams and external partners to support business growth and engagement.
Internally, this role is known as Distribution Consultant.
In this role, you’ll connect with our existing members through targeted outreach campaigns, promoting relevant services, events, and opportunities while keeping our community informed and engaged.
You’ll collaborate with internal teams and external partners to support business growth and engagement.
Internally, this role is known as Distribution Consultant.
What you'll do
- Plan and carry out outbound calling campaigns to promote services, events, and partner offerings
- Work toward activity and engagement goals
- Track, record, and share campaign performance metrics with relevant stakeholders
- Maintain accurate and up-to-date records in the CRM system
- Build and maintain positive relationships with third-party partners
- Identify and help develop new business opportunities across internal and external teams
- Attend events when needed to support outreach and relationship-building efforts
- Provide general support to the wider team, including additional tasks as needed
What We’re Looking For
- Strong communication and relationship-building skills
- A proactive and positive approach to work
- Openness to learning and developing new skills
- Adaptability and flexibility in a dynamic environment
- Ability to collaborate effectively with others
- Comfort working in a target-driven environment
- Ability to manage workload and priorities under time constraints
- Motivation and persistence when working toward goals
What you'll need to succeed:
Essential requirements:
- Confident telephone manner - experience of outbound calling is preferred
- Excellent interpersonal and customer service skills
- Good level of literacy, numeracy and computer literacy
- Flexibility - you'll be moving between different campaigns
- Ability to work as part of a team
- Ability to work to daily outbound call targets
- Self-motivated and resilient
Desirable requirements:
- Experience in financial services will be an advantage
Your approach to work:
- Positive, proactive approach
- Willingness to learn
Important to know:
Type:
Fixed term contract (maternity cover) - likely duration 12 months.
Location:
This role is a UK-based remote working role.
Fixed term contract (maternity cover) - likely duration 12 months.
Location:
This role is a UK-based remote working role.
Right to Work:
Applicants must already hold a legal right to work in the UK without time restrictions and without the need for future sponsorship. We are unable to provide Skilled Worker visa sponsorship.
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