Call Center Support Tech-1
Please mention DailyRemote when applying
AI Summary
The role involves answering phone calls from 5 PM to 10 PM to address common questions. The technician provides basic troubleshooting and maintains a polite demeanor with callers.
Job Description
The Call Center Support Tech is primarily responsible for answering phone calls from 5PM to 10PM. In answering these calls, the individual will provide answers to common question and provide basic troubleshooting as needed. The individual is expected to be able to speak English clearly and maintain a polite demeanor. The individual will generally work the same 2-3 shifts every week. A quiet isolated workspace is required. Phone calls will be recorded for training and quality assurance.
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