Business Systems Analyst

Do you love creatively solving problems for customers?

Do you want an opportunity to effect change and make a difference at a leading technology organization?

Join our dynamic Enterprise Applications team

Our Enterprise Applications team enables Akamai staff to deliver outstanding customer service through streamlined workflows. This global team collaborates across departments, automating processes and creating a unified framework of enterprise applications. Those efforts drive Akamai's growth and operational efficiency, resulting in significant cost savings for the organization.

Partner with the best

As a Business Systems Analyst, you will operate globally, bridging stakeholders and delivery teams to implement solutions. You will offer expert advice, foster collaboration, and ensure successful delivery of business-driven initiatives.

As a Business Systems Analyst, you will be responsible for:

• Analyzing business problems with stakeholders, recommending scalable solutions to support organizational goal achievement.
• Facilitating requirement discussions, capturing thorough business and functional needs, and presenting them effectively to stakeholders and teams.
• Collaborating with developers, architects, managers, QA, and stakeholders to deliver high-quality solutions meeting business needs
• Coordinating and leading user acceptance testing and resolving user issues post go-live

Do what you love

To be successful in this role you will:

• Have 4+ years of industry experience, and a Bachelor's degree in STEM field or equivalent work experience
• Have 3+ years experience in a Business Systems Analyst role for enterprise-class systems
• Have 3+ years experience writing business and functional requirements
• Have 2+ years experience with Salesforce CRM platform
• Demonstrate exceptional business communication abilities to engage effectively with stakeholders, and internal teams

Build your career at Akamai

Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact.

With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here.

Learn more

Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.