Business System Consultant, ITS - Content Services

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Job Summary:

This role supports content services platforms responsible for document capture, composition, and archival across the enterprise. The team manages systems that ingest, process, generate, and retain content while ensuring reliability, scalability, and compliance.

Job Purpose:
 

This position provides professional and technical support in the development, installation and maintenance of business systems solutions. Assist management in solution development and system activities. Act as a Leader on medium to large initiatives, including mentoring staff as needed.

Job Responsibilities:
 

• 25% Independently perform analysis and design in translating business requirements into technical specifications, present options, evaluate and recommend solutions. Drive out unperceived business needs, leverage existing solutions (across TruStage, publicly available, vendor packages, etc.) where appropriate. Identify and communicate the area-wide impact of interrelated activities. Proactively identify and communicate process and system improvement ideas to IT or business. Develop application code according to the acceptance criteria. Proactively strive for continuous improvement and continuous integration and delivery with IT and business.  

• 25% Guide the development of business systems solutions from conceptualization through stabilization using various computer platforms. Provide leadership, technical guidance and training to professional staff in planning/roadmapping, estimating, and quality assurance on medium to large initiatives. Provide constructive feedback to individual team members and their respective manager regarding performance on initiatives and support work. 

• 20% Develop, test, implement, document and maintain high quality business systems solutions on various computer platforms, adhering to established methodology and practices, and in accordance with acceptance criteria.

• 10% Develop and maintain a high degree of client-specific knowledge and associated business systems knowledge commensurate with work experience.  Collaborate effectively with management, development team members and clients to influence solution development decisions. 

• 10% Maintain knowledge of application development technologies, methodologies, and standards. Acquire and effectively apply new technical skills as driven by business need and/or technology advancements. Develop and maintain a good understanding of industry trends and proactively communicate issues of relevance to decision-makers.

• 10% Promptly and professionally assume ownership and respond to customer requests. Perform and guide others in root cause analysis, impact analysis, problem determination and problem resolution support. Collaborate with appropriate business and IT staff throughout the problem resolution process.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Job Requirements:

• BS in MIS or CS or equivalent work experience.

• 3 1/2 years work experience in IT with the most recent 24 months work experience as a Business System Analyst or equivalent trade-off in related professional work experience within the last 3 years with demonstrated achievement and progressive responsibilities.

• High level of proficiency demonstrated in a business environment with the last 3 years in at least 4 of the following:
  • Application development life cycle.
  • Modern business solution design and development practices.
  • Current Microsoft development environment.
  • Web Application Development and Cloud Technologies.
  • Business application support of internally developed and vended solutions within the CMFG architecture.
  • Service and API development, SOA.

• Demonstrated superior working  knowledge of application development concepts in a multi-platform computing environment, including application development life cycle, n-tier development, object oriented design, etc.

• Demonstrated breadth of knowledge of information technology concepts and deep expertise in application development in at least one business system area, including business application, information and/or technical architecture design experience.

• Demonstrated good judgment and reliability.

• Demonstrated skills in translating business requirements into technical design, initiative planning and organization for medium to large size initiatives and providing leadership to a team of developers.

• Proven ability to clearly and effectively communicate business and technical information, both verbally and in writing.

• Proven ability to provide a high level of customer service.

At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS 
NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc

If you’re ready to help make a difference, apply today.  A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool.  This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward.  Candidates may choose to opt out of this process.

Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.

Base Salary Range:

At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan.  Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees.  We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when “life happens,” you can focus on what’s most important.

Accommodation request

TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.