Join the People Helping People

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity:

The Business Systems Analyst II will identify the tasks and techniques used to work as a liaison between technology and business side stakeholders with the goal of helping deliver new and enhanced processes, products, and services on time and within budget.

Day in the Life:

• Create and maintain the User Stories/Requirements for a project, map the user stories to features, define the acceptance criteria, and partner with the product owner for user story traceability, refinement, and epic & feature development.
• Partner with the Product Owner for user story refinement and backlog prioritization. 
• Adhere to Agile principles and philosophies (Scrum or Kanban, as applicable) in fulfillment of the role.
• Encourages cross functional team collaboration and creates an environment of open and honest communication as a facilitator and active contributor in team meetings and workshops in order to gather and identify business needs.
• Translates technical jargon between the Product Owner, QA analysts, developers and the stakeholders so that all partners are working collaboratively towards a common goal.
• Utilizes critical/analytical thinking skills to document business processes, functional specifications, non-functional specifications, and technical specifications.
• Ensure compliance with all the audit requirements of the company.
• Conducts independent research and analysis to identify trends, patterns, and insights that support the product owner and stakeholders in the decision-making process.
• Build and maintain repository of project artifacts
• Lead department initiatives with limited supervision.
• Provide mentoring and training to junior team members.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s Degree or equivalent combination of education and experience required.
• Additional certifications in Agile/Scrum are preferred
• 3-5 years of experience required.
• Experience with Azure Development Ops (ADO) or similar.
• Demonstrate knowledge of API mapping
• SQL querying skills are a plus
• 1+ years’ experience in mapping business processes.
• 1+ years’ experience planning, facilitate UAT for projects and enhancements.
• Excellent communication and interpersonal skills with the ability to facilitate meetings, conduct presentations utilizing various audio/visual aids, negotiate and build consensus with limited supervision.
• The ability to perform detailed data mapping and data modeling, as well as create network topology diagrams, and process flow diagrams.
• Practical knowledge of the following: Oracle, Microsoft SQL, and .NET and/or MySQL, Java, and web based applications. (not a hands on coder)

#LI-LM1

About Velera

At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.

Pay Equity

The anticipated hiring range for this position is typically between the minimum and midpoint of the posted salary range; however, actual compensation may vary based on a variety of factors, including relevant experience, skills and qualifications, education, internal equity, and overall business and budget considerations. Velera is committed to providing competitive compensation that reflects both individual role and responsibilities, individual performance, and market.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

This role is currently not eligible for sponsorship.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.