Senior Manager, Health Informatics and Analytics

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

CVS Health, Retail Health is seeking a Senior Manager, Health Informatics & Analytics to lead clinical informatics efforts supporting Virtual Care and Retail Health initiatives. This role will drive Epic workflow design, optimization, digital integration, and User Acceptance Testing (UAT) to ensure scalable, efficient, and high-quality care delivery.

The ideal candidate is a clinically trained informatics leader with deep Epic expertise, strong healthcare delivery knowledge, and a passion for transforming care through technology. This individual will collaborate across clinical, operational, product, and technology teams to design future-state workflows and implement innovative digital solutions.

Open to consider qualified candidates in any US time zone.

What We're Looking For

• Creative, innovative, and solutions-oriented.
• Nimble and adaptable in a fast-paced environment.
• Strong team player who builds relationships and drives alignment.
• Proven leader who can translate clinical and operational needs into technology-enabled solutions.
• Deep understanding of Retail Health and Virtual Care workflows and care delivery models.

Key Responsibilities

• Lead Virtual Care and Retail Health Epic workflow design, optimization, and implementation.
• Develop workflow maps, clinical requirements, and clinical design specifications.
• Lead UAT, validation, and deployment of Epic and digital health solutions.
• Partner with clinical, operational, IT, analytics, and product teams to deliver integrated care solutions.
• Identify opportunities to improve provider efficiency, patient experience, and operational performance.
• Serve as the clinical informatics subject matter expert for Virtual Care and Retail Health initiatives.

Required Qualifications

• Clinical degree and active licensure: MD, DO, NP, or RN.
• 5+ years of Clinical Informatics experience.
• 5+ years of Epic experience, including workflow design, testing, and optimization.
• Strong understanding of healthcare operations, care delivery models, and clinical technology solutions.
• Demonstrated success leading cross-functional initiatives in a matrixed healthcare environment.
• Excellent communication, collaboration, and stakeholder management skills.

Preferred Qualifications

• Epic Physician Builder certification or equivalent experience.
• MBA, MPH, MS Health Informatics, Healthcare Administration, Analytics, or related graduate degree.
• Experience in Virtual Care, Ambulatory Care, Urgent Care, or Retail Health settings.
• Experience leading digital transformation and healthcare technology integration initiatives.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$110,467.00 - $237,930.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.