Business Operations Associate

Description

Team is looking for a Business Operations Associate to join their team and assist with administrative tasks. A Business Operations Associate (BOA) is responsible for collecting invoices and entering billing information for clients' accounts. By finding and fixing errors, they are able to help clients' get paid faster and more accurately, and overall provide better service. This person will need to be extremely organized and detail-oriented. The ideal candidate is a team player and able to motivate and hold team members accountable. Has to be direct and very persistent as this role will involve following up on past due customer invoices. Responsibilities: •Manage customer accounts; including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues •Respond to inquiries about payment discrepancies •Gather necessary data to assist Management with account specific decisions •Manage client accounts receivable aging •Audit account specific reports to ensure accurate billing and client specific information •Manage customer specific reporting as needed Monday - Friday 8am - 5:30pm

Skills

Administrative support, Microsoft office, Data entry, Outlook, Microsoft excel, v-lookups, pivot table, invoicing, collections customer service

Top Skills Details

Administrative support,Microsoft office,Data entry,Outlook,Microsoft excel,v-lookups,pivot table

Additional Skills & Qualifications

Must Have: Invoicing / Billing / Collections Exp Data Entry/Strong attention to detail Customer service mindset MS Office Suite Excel skills intermediate - V Lookup and Pivot Table Basics Nice to have: 2-3 years of relevant experience or Bachelor’s degree Looking for: - Someone that is resourceful and can build cross functional relationships to get answers from whoever they need it from - Someone that is self driven (the managers are not micromanagers and don't want to have to be) - Someone that tries to figure out an answer first before asking - A great communicator for their internal customers - Self accountability: setting and hitting your own deadlines - Someone that can set up their own week - Someone who is a great communicator, can ask for help, ask questions, problem solve, etc. (we want to under “why” any audits are off and get to the root cause) - Excel knowledge - Someone who enjoys numbers and being in spreadsheets day to day - Humble team player, willing to own mistakes, help others, and hold other teams accountable!

Experience Level

Entry Level

This is a Contract position based out of Troy, MI.

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Jul 9, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.