Business & Legal Affairs, Compliance Manager

Business & Legal Affairs, Compliance Manager 

Symphonic Distribution is a 100% independent music distribution and marketing company headquartered in downtown Tampa and with a strong presence in New York City, Nashville, and major music markets across the world. We focus on distributing, promoting, and developing great independent music from artists, record labels, and many more. Not only do we want to work with some prolific creators, we want to also work with creative, passionate,

positive, and forward-thinking individuals. As a company, we want to have an environment that is inclusive, diverse, and accepting so that everyone, regardless of their background, race, or sexual orientation has a chance to do great things in the industries of music, tech, and marketing.

Salary Range: Between $2,200,000 CLP and $3,000,000 CLP gross monthly, depending on applicable experience

The selected individual will start employment on or shortly after January 4, 2027. 

In a Nutshell //

The Business & Legal Affairs, Compliance Manager will be responsible for managing copyright infringement, improper activity, and related compliance matters. Improper activity includes, but is not limited to, infringement, artificial streaming, policy circumvention on digital service providers, and other types of misuse or abuse of systems and content. This role will manage disputes and escalated legal matters and help facilitate and/or conduct investigations as appropriate, while communicating professionally and diplomatically with our clients, Digital Service Providers (DSPs), third party claimants, and other stakeholders regarding these issues. Working alongside our Associate Counsel, Rights, the Compliance Manager will be responsible for assisting in the development of policies and processes, mitigating and/or resolving copyright and improper activity related issues, prioritizing escalated matters, ensuring internal and external compliance with policies and processes, and other related matters as needed.   

What you will do //

• Review, track, and process copyright, trademark, artificial streaming and other types of improper activity notices
• Communicate with Symphonic clients and other third parties regarding any and all copyright, trademark, and/or other types of improper activity notifications according to Symphonic’s policies and processes
• Track timelines for communications and responses within the established rights administration and improper activity framework, which includes tracking of strike and termination notices in accordance with Symphonic’s improper activity policies
• Develop and implement policy for processing improper activity notices 
• Investigate potential improper activity and related matters, which includes researching client, client history, account information and other data necessary for decisionmaking on improper activity.
• Maintain, track, and store documentation and reporting for any and all copyright, trademark, improper activity, and other types of notices received and communications regarding same 
• Identify and implement process improvements so Symphonic stays compliant with DSP partner requirements and applicable privacy laws, including handling data subject access requests (DSARs), personal data deletion requests (including under the General Data Protection Regulation, or GDPR), and other compliance obligations.
• Research and analyze trends and emerging law and industry practices related to copyright and other types of improper activity and actively contribute to the legal team concerning same
• Complete other projects as identified by the legal team
• Communicate and liaise with other internal stakeholders concerning legal policies, processes and procedures
• Provide support on any escalated legal matters as they relate to copyright, artificial streaming, other types of improper activity, or other legal related issues 
• Brief Associate Counsel, Rights and/or Head of Business & Legal Affairs regularly and consistently on the status of improper activity related matters, findings, and actions

What you need to have //

• Bachelor’s Degree
• Attention to detail
• Self-motivation
• Time-management abilities
• Passion for and understanding of copyright law, DMCA, improper activity within the music and entertainment industry, fraud prevention, and related topics such as AI issues and regulation; and excitement to continue learning and expanding knowledge in these areas to be a go to for knowledge and resources
• Passion about the legal aspects of the music industry, particularly independent distribution and the independent music space
• Positive attitude, works well, and is an active participant and communicator in a team-based environment
• High standard of ethics, ability to maintain confidential information

What would set you apart //

• Fluency in Spanish and/or Portuguese is not necessary but would be super helpful!
• Bachelor’s Degree in Music Business, Marketing, Business, Law, or related fields

What would be the icing on the cake //

• Experience in copyright dispute management and improper activity, including artificial streaming, and infringement  
• Experience with Zendesk or similar Helpdesk software
• Experience with Monday.com Board applications and Excel
• A can-do attitude, willingness to tackle matters outside of core area of expertise

Additional Insights //

• This position reports to the Associate Counsel, Rights 
• This position is remote
• Minimal travel may be required
• This position will start on or shortly after January 4, 2027

About Symphonic Distribution

Symphonic Distribution enables content creators to fully maximize their music’s revenue and grow their global audience. The company focuses on working with: record labels, artists, managers, producers, social media influencers, and even distributors just like us to get their messages seen and heard. While our core business is to distribute music digitally and physically for the many talented creators that we have the honor of working with, we focus on a number of services, such as: Physical Distribution, User Generated Content Monetization on YouTube, Tik Tok, Triller, Instagram, Release Promotion such as Playlist pitching, marketing diagnostics, strategy and a number of other very important services to ensure that creators are maximizing and collecting on as many royalties as possible. Symphonic also showcases one of the largest partnership networks available, partnering with Spotify, Apple Music, Pandora, Amazon, and many other services where music can be consumed on. Check out more about us on our website at www.symdistro.com