Business Development Manager - CX - Enterprise Markets

 Posted 2 hours ago
     
5-10 years experience
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AI Summary

Identify and target new prospects to sell large-scale contact centre solutions using structured sales methodologies. Manage the full delivery lifecycle, including deal governance, contract negotiation, and CRM logging in Salesforce.

Business Development Manager – CX Enterprise Sales

Remote

A bit about us
At Gamma we provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region.

Our people are at the heart of everything we do. When you join us, you’ll be part of a collaborative, forward-thinking team that’s transforming how businesses connect and communicate globally.

We’re growing fast, but we never lose sight of what matters: our people. Whether you're looking to develop your skills, take on new challenges, or make a meaningful impact, Gamma is the place to do it.

What is the role responsible for?

Are you looking to accelerate your career in sales? We are in search of dynamic and highly motivated salespeople who have proven track record and experience in selling contact centre solutions. 

You will have extensive demonstrative experience of navigating complex business relationships, applying sales process and methodologies, developing and closing sales for large contact centre solutions.

What will you be doing day-to-day?

Here are a few examples of what you could be involved with:

  • Identify and target new prospects using various methods. 
  • Use appropriate sales methodologies to manage deals through the pipeline.
  • Working on deal governance and contract negotiation.
  • Be able to close deals – using help of internal functions where necessary.
  • Lead through influence and set the example for others with a high level of energy and confidence
  • Providing a solution orientated sales approach over the full delivery lifecycle.
  • To ensure all activities and information are continually logged onto Gamma Hub (Salesforce) and all sales tools are used appropriately.
  • Be an active and positive member of the Gamma Enterprise sales team, contributing to ideas, projects and the development of colleagues at all times

What you’ll bring

You don’t need experience in everything listed—but we’re especially keen to hear from people with some of the following skills:

Experience

  • Established new logo solution salesperson
  • Experience working in the contact centre space Cisco Webex contact Centre or AWS Connect knowledge is advantageous, but other enterprise CX products will also be considered, with AI in CX experience also desired
  • Relationship driven, with the ability to build trusted partnerships with vendors
  • Ideal Candidate has experience and a demonstrable track record hitting targets and helping customers make sense of information

Key skills

  • Ability to Make a Difference
  • Customer Negotiation Skills
  • Work collectively in a team environment to drive excellence
  • Ability to develop detailed plans and deliver them
  • Financial knowledge – working knowledge of how to read and analyse financial statements - Profit and Loss, Understanding of ROI models

What do we offer you?

  • 25 days annual leave + birthday
  • Subsidised private medical insurance
  • 5.1% matched pension contributions
  • Enhanced parental leave
  • Life assurance and Income protection
  • Share save and incentive plans
  • Electric Vehicle and Cycle scheme
  • Employee discounts
  • Volunteer day

A few things to note

We require all candidates to be eligible to work in the UK and pass a basic DBS check.

If you don’t meet every requirement but feel you could thrive in this role, we would still encourage you to apply.

Gamma is an equal-opportunity employer committed to building diverse, inclusive teams where everyone feels valued and can be their authentic selves. We welcome applicants from all backgrounds, especially those underrepresented in our industry. As a family-friendly employer, we foster a culture of trust, autonomy, and flexibility to support your work-life balance and help you thrive at Gamma.

For recruitment agencies – we have a network of fantastic partners that support us in our hiring from time to time. We’re not looking to increase that network currently, so please don’t send speculative CVs.

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#LI-Hybrid

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