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AI Summary

The Business Analyst will design and document new business and technical processes while creating playbooks for various banking and operational workstreams. They will also design dashboards for monitoring and reporting, and map out strategies to digitize customer-facing functions through automation.

Hobbs Madison is a leading consulting firm focused on bridging the gap between business strategy and technology execution. We combine deep technical and management expertise to solve complex challenges, improve capabilities, and drive competitive growth. Our clients include some of the largest banking, insurance and investment firms in the U.S.

We are looking for a dynamic Business Analyst specializing in Data Projects for a large-scale financial institution. This is a Remote, Full-Time position with the possibility of some travel. 

An ideal candidate will have 5+ experience as a Business Analyst with a financial services provider, or with a consulting firm serving the financial services industry. You will have a strong background in business process and systems design, ideally with one or more large financial services clients. 

Key Responsibilities

  • Process Design and Documentation laying out new business and technical processes based on new system capabilities and functionality.
  • Creating Playbooks for workstreams across the banking centers, call centers and the operational and administrative teams to ensure all process steps, dependencies and interdependencies across systems and business units for the conversion implementation.
  • Design dashboards to ensure appropriate line of business support monitoring and reporting, mapping out new ways to digitize customer-facing functions and delivering high-quality service through automation.
  • Prepare documentation to outline line of business roles and responsibilities in mock / dress rehearsal conversion implementation activities.
  • Document the bank associate conversion support plan, timeline and dependencies outlining the resources and skill sets required to provide the proper level of support.

About You

  • Excellent communication skills for business interviewing and collaborative design sessions with client teams.
  • Strong knowledge of Data Systems in Financial Institutions
  • Strong Power Point, Word, Excel and Visio skills.
  • Adept at creating process flow diagrams in Visio.
  • Skill with Business Process assessment, current state / target state analysis and mapping
  • Experience with bank related systems.
  • Working knowledge of Share Point, and Jira.

Our History

Founded in 2002, Hobbs Madison Inc. is a consulting firm specializing in technology and business solutions for the financial services industry. We partner with leading banks, insurance companies, and investor services firms to maximize existing platforms, implement innovative solutions, and deliver results quickly.

Our senior consultants average 15+ years of industry and technology experience, combining technical expertise, business insight, and clear communication to solve complex challenges. Known for our speed, precision, and collaborative approach, we help clients navigate change, improve capabilities, and strengthen their competitive edge.

Hobbs Madison has established a reputation among its clients as one of the leading Strategy and IT Consultants in the U.S. for the financial services industry.

#LI-Remote #Full-Time

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