Business Analyst

GDC IT Solutions is currently seeking a Business Analyst to work in a collaborative Agile development environment remotely to support the Pennsylvania Department of Environmental Protection. This position offers the opportunity to partner with business stakeholders and software development teams to gather requirements, support application testing, and ensure software solutions meet business needs while following modern Agile and accessibility best practices

As a Business Analyst you will be responsible for collaborating with customers, stakeholders, and an Agile development team to define business and functional requirements, support software testing, document system functionality, and ensure applications meet business objectives. You will serve as the liaison between business users and developers, creating user stories, facilitating requirements sessions, assisting with customer support and training, and helping deliver high-quality software through Agile methodologies, Azure DevOps, and accessibility-focused testing practices.

• Collaborate with business stakeholders, customers, and development teams to gather, analyze, document, and validate business and functional requirements.
• Develop business requirements, functional requirements, user requirements, and non-functional requirements that accurately define project objectives and system behavior.
• Create and manage user stories, tasks, bugs, and other work items within Azure DevOps or a similar Agile project management platform.
• Participate as an active member of a Scrum or Agile development team throughout the software development lifecycle.
• Perform functional and regression testing to validate application functionality and ensure requirements have been met.
• Support automated testing efforts using tools such as Selenium or similar testing frameworks.
• Participate in facilitated workshops and requirements analysis sessions with business and technical stakeholders.
• Create and maintain project documentation, user guides, and other business analysis deliverables.
• Provide customer support, answer user questions, and assist with end-user training when needed.
• Test and document software accessibility requirements and support compliance with accessibility standards, including WCAG 2.1.

• Experience working as a Business Analyst on Agile or Scrum software development teams.
• Experience gathering, documenting, and validating business, functional, user, and non-functional requirements.
• Experience creating user stories, tasks, defects, and backlog items using Azure DevOps or a similar Agile management tool.
• Experience performing software application testing and validating system functionality against business requirements.
• Knowledge of formal requirements gathering methodologies and business analysis best practices.
• Strong written and verbal communication skills with the ability to work effectively with technical and non-technical stakeholders.
• Excellent organizational skills with strong attention to detail.
• Experience developing project documentation, user guides, and other business analysis artifacts.
• Ability to collaborate effectively with customers, development teams, and project leadership.

What We Do:

Working for GDC means you will be at the forefront of the technological world. We are a full-service staffing and Information Technology service company striving to make a difference in our communities by finding, developing, and deploying solutions.

Why Work for GDC?

• Cutting Edge Technology and Innovation

• Career Growth Opportunities

• Employee-Centric Environment

• Comprehensive Benefits Package

• Holiday and Vacation

Equal Opportunity Workplace:

GDC is an equal opportunity employer and welcomes applicants from all diverse backgrounds to apply. Our goal as an organization is to empower our teams to achieve their personal best and foster their professional growth regardless of race, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, physical ability or disability, or veteran status.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification forms upon hire.