BUSINESS ANALYSIS - DIGITAL-BA, CONSULTING - DIGITAL

Responsibilities

Key Responsibilities

• Collaborate with business stakeholders to understand and document business requirements.
• Conduct requirement gathering sessions, workshops, and stakeholder interviews.
• Analyze current business processes and identify opportunities for improvement.
• Prepare User Stories, Use Cases, and Process Flows.
• Translate business requirements into clear functional specifications for development and testing teams.
• Facilitate communication between business users, IT teams, QA teams, and project managers.
• Support User Acceptance Testing (UAT), defect management, and production validation activities.
• Participate in solution design discussions and impact analysis.
• Ensure project deliverables align with business objectives and regulatory requirements.

Insurance Domain Responsibilities

• Work on insurance business processes such as: 
  • Policy Administration
• Understand insurance products across: 
  • Life Insurance
• Support regulatory and compliance-related initiatives.
• Analyze insurance data and reporting requirements.

Qualifications

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.