Booking Support Coordinator
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AI Summary
The Booking Support Coordinator will manage client requests, coordinate bookings, and handle documentation for accommodations and activities. They are responsible for maintaining accurate records, providing confirmations, and communicating professionally with clients and service providers.
We are looking for a detail-oriented Booking Support Coordinator to assist with client requests, booking coordination, documentation, and ongoing support. The ideal candidate is dependable, organized, and comfortable managing multiple details in a remote environment.
Key Responsibilities
- Gather information regarding client needs and preferences
- Research available options and services
- Assist with booking and reservation requests
- Coordinate accommodations, transportation, activities, and related arrangements
- Review booking information for accuracy
- Provide confirmations and important updates
- Assist with changes and special requests
- Maintain organized client and booking records
- Follow up when additional information is required
- Communicate professionally with clients and service providers
Qualifications
- Strong communication and interpersonal skills
- Excellent attention to detail
- Good organization and time-management abilities
- Comfortable researching information online
- Ability to prioritize multiple client requests
- Comfortable learning online platforms and systems
- Reliable and professional
- Previous customer service, reservations, hospitality, or coordination experience is helpful
Position Highlights
- Fully remote environment
- Structured onboarding and training
- Ongoing education and development
- Access to online tools and professional resources
- Team support
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