Billing Analyst

FullBloom provides education and behavioral health solutions for children via school and community-based services. Our programs enable students to become stronger lifelong learners regardless of learning obstacles. FullBloom’s 12,500+ educators, coaches, and healthcare professionals work in schools across the country to achieve sustainable growth in behavior and academics through evidence-based programs including special education, Applied Behavior Analysis (ABA), intervention services, alternative education, and professional development. Founded in 1976, FullBloom annually supports more than 170,000 children and 25,000 educators in over 1,100 school districts across three divisions: Catapult Learning, Specialized Education Services, Inc. (SESI), and CharacterStrong.

Equal Opportunity Employment

FullBloom is an equal opportunity employer. Employment decisions are based on qualifications and personal capabilities. We prohibit discrimination based on any legally recognized basis, including age, color, gender, disability, marital status, national origin, race, religion, sex, pregnancy, gender identity, political affiliation, veteran status, genetic information, or any other protected status by law.

Responsibilities/Core Functions:

• Manage assigned portfolio of customer accounts as it relates to billing activities
• Review billing specifications upon receipt of contracts. Create and maintain billing requirements documentation.
• Communicate with Operations management throughout the process to ensure timely receipt of data and submission of invoices. Create and maintain billing schedules.
• Review billing data to ensure completeness and accuracy. Submit proforma invoices for manager approval.
• Record invoices in accounting system, maintain back up documentation and distribute invoices.
• Facilitate conference calls or meetings with internal and external parties
• Handle special billing or report requests. Work with IT as needed for billing report requests.
• Research and respond to billing inquiries within established turnaround times. Reconcile account discrepancies.  Escalate issues as needed.
• Build effective relationships with internal and external partners
• Review AR aging reports to monitor account details for necessary collection activities. Follow up with internal and external parties for collection of open balances.

Qualifications:

• 3-5 years Billing/Accounts Receivable experience
• Bachelors degree in Accounting, Finance or Business Administration preferred
• High level of initiative and leadership skills
• Ability to handle complex, difficult or escalated issues
• Excellent organizational aptitude and high attention to detail
• Demonstrates responsiveness and a sense of urgency when dealing with internal and external clients
• Team player with effective verbal and written communication skills
• Strong analytical and problem-solving skills
• Ability to multi task and prioritize workload
• Microsoft Office with intermediate Excel knowledge
• Oracle experience a plus