Bilingual Call Centre Representative (French & English)

Camis is a recognized industry leader in reservation and park management technology. We connect people to a world of memorable experiences through our robust, user-friendly reservation software and best-in-class call center services. Trusted by over 1,300 government-operated parks, campgrounds, harbors, and marinas across North America, Camis is dedicated to delivering innovative solutions that make it easier for visitors to discover, book, and enjoy the most beautiful landscapes.

We believe work should be fun, fulfilling, and flexible—and we’re looking for friendly, motivated people to join us! Learn more at www.camis.com

Looking for a customer service role where you'll gain valuable experience, receive exceptional training, and be part of a supportive team?

We're hiring Bilingual Reservation Agents to help customers with reservations and process-related inquiries. This is an excellent opportunity for individuals who enjoy helping others, communicating in both French and English, and working in a fast-paced environment.

Why Join Our Team?

• Comprehensive paid training designed to set you up for success
• Monthly performance bonuses that recognize your achievements
• Supportive and collaborative team environment
• Valuable customer service and communication experience
• Opportunities for growth within our organization
• Free camping perks

What We're Looking For

You could be a great fit if you have:

• Professional oral and written communication skills in French and English
• A friendly, professional, and customer-focused approach
• Strong listening skills and a genuine desire to help others
• Patience, empathy, and the ability to navigate challenging situations
• Strong computer skills and the ability to learn new systems quickly
• Confidence communicating clearly and thinking on your feet
• At least 1 year of customer service experience (call centre experience is considered an asset)

Important Schedule Information

Start Date

Saturday, August 22, 2026

Remote Orientation

Friday, August 21, 2026

Paid Remote Training (Mandatory Attendance)

Week 1

• Saturday, August 22: 9:00 AM - 5:00 PM EST
• Sunday, August 23: 9:00 AM - 5:00 PM EST
• Monday, August 24 - Wednesday, August 26: 4:00 PM - 10:00 PM EST

Week 2

• Saturday, August 29: 9:00 AM - 5:00 PM EST
• Sunday, August 30: 9:00 AM - 5:00 PM EST
• Monday, August 31 - Wednesday, September 2: 4:00 PM - 10:00 PM EST

Please note: Full attendance throughout training is required.

Hours of Operation

7:00 AM - 10:00 PM EST, 7 days per week

Availability Requirements

Evening and weekend availability is required following training.

Contract End Date

September 5, 2027

Hiring Process Transparency

We use AI tools to support our recruitment team in reviewing applications and screening responses more consistently. These tools are designed to assist—not replace—human decision-making. They do not independently score, rank, or determine candidacy. All hiring decisions are made by our team.

Our Commitment to Diversity & Inclusion

Camis is committed to fostering a diverse and inclusive workplace. We actively focus on attracting and retaining talent from a wide range of backgrounds, increasing awareness of diversity and its benefits, and creating a supportive environment where inclusion is expected and prioritized.  We hold ourselves accountable for embedding these principles across our organization and strive to cultivate a culture where all employees feel respected, valued, and a strong sense of belonging.