Benefits Specialist - No Experience Required - Remote
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AI Summary
The role involves delivering enrollment materials, handling inbound service calls, and conducting needs analyses to present tailored policy options. The specialist is responsible for following up with clients to ensure prompt resolution of coverage questions.
Serving working families since 1951 across the United States, Canada, and New Zealand — alongside our New York affiliate, National Income Life Insurance Company — we specialize in life, accident, and supplemental health coverage for members of labor unions, credit unions, associations, and their families. Our approach is personal and relationship‑driven, meeting clients where they’re most comfortable: at home.
Role responsibilities
- Deliver enrollment materials and walk through eligibility requirements.
- Handle inbound service calls with prompt, clear resolutions.
- Return client calls and follow up to closure.
- Prioritize client needs while answering coverage questions.
- Use a structured needs analysis to prepare and present tailored policy options.
- Join ongoing training and partner with leadership to stay current on products and policies.
What we offer
- Comprehensive training and a smooth onboarding experience.
- 100% remote, work‑from‑home flexibility.
- Competitive compensation model.
- Weekly pay plus performance‑based bonuses.
- Clear, merit‑based advancement paths.
- Full benefits after three months.
- A supportive culture that respects work‑life balance.
If you’re seeking meaningful growth within a stable, long‑standing organization, this role offers a strong platform to build your career.
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