Benefits Admin VA

Who We Are:

Native Pest Management is a local, family-owned business providing pet-friendly and environmentally responsible pest control services across Florida. We take pride in using safe, ethical practices and go above and beyond to exceed customer expectations every day.

We are proud to have earned a place on the Inc. 5000 List of the Fastest Growing Companies in the United States from 2021 to 2025, as well as the 2021 Better Business Bureau Torch Award for Ethics. These recognitions reflect our commitment to quality and integrity in everything we do. Additional recognitions include:

• Recognized in the PCT Top 100 as one of the largest and fastest-growing pest control companies in North America
• Named to the Gator100 List of fastest-growing Gator-led companies four years in a row, ranking No. 24 in 2025
• Ranked #1 Pest Control Company in Florida by Top Rated Local™ based on more than 10,000 five-star reviews
• Winner of the 2023 FLCAJ Readers’ Choice Platinum Award for pest control services
  
  

Your Opportunity:

We are seeking a highly organized, proactive, and detail-oriented Benefits Admin Virtual Assistant to join our growing team. This role is ideal for candidates who thrive in a fast-paced recruiting environment and have a passion for connecting with people, coordinating hiring processes, and supporting employee benefits enrollment initiatives. 
The ideal candidate will possess strong communication skills, excellent organizational abilities, and the capacity to manage multiple priorities while maintaining accuracy and professionalism.

This role may require regular video meetings with management and team members for training, process reviews, recruiting updates, and performance discussions. Fluency in spoken and written English with little to no grammatical errors is required for effective communication.


Responsibilities:

• Respond to employee inquiries regarding benefits and benefits-related programs.
• Assist with employee onboarding processes and benefits enrollment.
• Review and approve employee benefits requests and transactions.
• Support benefits enrollment, changes, and termination processes while ensuring all documentation is completed accurately and on time.
• Maintain and update employee benefits records in Google Sheets, benefits platforms, and internal databases.
• Review benefits paperwork and enrollment forms for completeness and accuracy.
• Coordinate with benefits providers, insurance carriers, and internal departments to resolve employee issues and discrepancies.
• Monitor eligibility requirements and assist with employee benefits audits and compliance activities.
• Track and follow up on outstanding benefits documentation and enrollment requirements.
• Support annual open enrollment activities, including employee communications and data verification.
  
• Support HR audits and ensure compliance with company policies and regulatory requirements.
• Provide other administrative and operational support for various HR functions and projects as needed.

Perks:

• 13th month bonus
• 10 days of paid time (PTO) during the first year
• 6 US Holidays (see note below)
• Paid Training
  
• Employee Referral Bonus
  

Specifics:

• Full-time role (40 hours per week)
  Schedule: Monday–Friday, 8:00 AM – 5:00 PM EDT/EST (GMT-5), including a 1-hour unpaid lunch break. This role may require availability for a rotating half-day Saturday shift (8:30 AM–12:30 PM EST), approximately once monthly or more as needed.
  

Must have:

• Strong high-speed Wi-Fi
• Reliable microphone and camera
• Organized and professional home setup

Qualifications:

• Experience in benefits administration, human resources, customer service, or administrative support preferred
• Strong written and verbal English communication skills
• Ability to professionally assist employees with benefits-related questions
• Strong organizational and time management skills
• Ability to handle confidential information
• Experience with HR systems, benefits platforms, CRM software, or similar tools is a plus
• Basic knowledge of employee benefits and enrollment processes is preferred
• Detail-oriented and able to manage multiple tasks effectively
• Experience with employee onboarding, compliance, or auditing is a plus
  

Why Native Pest Management:

• At Native Pest Management, we focus on creating long-term careers for our employees with clear paths for growth. Our goal is to become the largest privately held pest control company in Florida, which will continue to open doors for advancement.
• With over 10,000 five-star reviews across platforms like Google, Yelp, and Angie’s List, our team takes pride in delivering exceptional service that keeps customers coming back and referring us to others. That reputation is a direct reflection of the hard work and professionalism of our staff.
• The pest management industry is rapidly expanding and offers a recession-resistant career path.
• We are committed to providing valuable, comprehensive, and affordable benefits to our employees. Each year, we review our programs to ensure they continue to meet these goals and support our team’s evolving needs. We’re committed to your success now and in the future.
  
  
  

This role requires exceptional English language proficiency, with precise pronunciation and highly effective conversational skills, to ensure clear, confident, and professional communication with team members.

What to Expect During the Hiring Process:

Once you submit your application, our HR team may reach out for an initial phone or Zoom interview. Candidates who move forward may then be invited to an additional follow-up interview, via Zoom or GoogleMeet. Applicants must submit a 2–3 minute video recording (or video link) speaking in English. Please introduce yourself and briefly discuss your relevant work experience and skills. We encourage you to speak naturally and conversationally rather than reading from a script, as this helps us better understand your communication style in real-world work situations. Light notes or bullet points are fine, but avoid reading word-for-word. Applications submitted without a video link will not be considered. The application process involves a review, and selected candidates may be invited for a screening or interview which may include a typing test. Applicants unwilling to participate in an interview need not apply. Incomplete applications or those not following instructions will not be considered.

Background Check Statement:
Employment is contingent upon successfully completing a background check, which may include a criminal history verification or equivalent clearance based on the applicant’s country of residence. Any required documentation must be completed within two (2) weeks of the start date.

Native Pest Management is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital status, pregnancy, or any other status protected by federal or Florida law.