The Customer Service VA will handle inbound and outbound calls to resolve customer issues, schedule appointments, and coordinate with field technicians. They are also responsible for managing payments, responding to inquiries via various channels, and assisting management with daily administrative tasks.
The Audit and Compliance VA will monitor service ticket completion, verify operational policy compliance, and identify procedural discrepancies. They will also prepare reports for management and participate in regular virtual meetings to discuss findings and training.
Manage the full-cycle recruitment process, including sourcing, screening, and interviewing candidates via video conferencing tools. Support the HR department with onboarding, documentation, and administrative tasks as needed.
The Bookkeeping Virtual Assistant will record and categorize financial transactions, assist with payroll processing, and maintain financial spreadsheets. They will also provide administrative support and ensure compliance with business licensing and insurance requirements.
Convert pre-qualified leads into new customers and manage inbound and outbound sales calls for residential pest control services. Responsibilities include creating service accounts, collecting payment information, and scheduling inspections while maintaining performance metrics.
