Benefit Administrator

Job Title: Benefit Administrator

Job Description

We are seeking an experienced Benefits Consultant to oversee the administration of employee benefits and complex leave-of-absence programs. In this role, you independently manage leave cases from initial eligibility review through return to work, serve as a subject-matter expert on a wide range of benefit programs, and provide clear guidance to employees and internal partners. This opportunity is ideal for a benefits professional who enjoys ownership, problem solving, and working across multiple areas of benefits administration rather than in a narrowly transactional role.

Responsibilities

• Independently manage leave-of-absence cases from initial eligibility review through return-to-work, ensuring accurate and timely administration.
• Review medical certifications and other leave documentation to determine eligibility in accordance with federal, state, and company policies.
• Apply federal and multi-state leave regulations, including FMLA and related laws, to complex employee situations.
• Track and monitor leave usage, extensions, and return-to-work dates, maintaining accurate records in HRIS and other systems.
• Communicate proactively with employees and managers regarding leave status, requirements, timelines, and next steps.
• Coordinate complex leave cases with internal partners and external disability providers to ensure consistent and compliant handling.
• Serve as a subject-matter expert for employees on health and welfare benefits, retirement programs, reimbursement accounts, voluntary benefits, paid time off, severance, and other benefit programs.
• Provide guidance and support on HSA and FSA accounts, COBRA, workers compensation, disability benefits, pension and end of worklife benefits, and related programs.
• Interpret benefit and leave regulations and policies, and resolve complex employee benefit and leave issues with sound judgment.
• Manage a high-volume caseload while maintaining strong attention to detail, confidentiality, and service quality.
• Utilize HRIS systems and Microsoft Office tools to process benefit transactions, maintain records, and generate reports.
• Build effective relationships with employees, managers, disability carriers, and third-party benefits administrators to facilitate smooth benefit and leave processes.
• Support benefit analysis and benefit plan administration, contributing to continuous improvement of benefits processes and employee experience.
• Handle employee relations matters related to benefits and leaves with professionalism, empathy, and clear communication.

Essential Skills

• 5+ years of HR, benefits, and/or leave administration experience.
• Hands-on experience independently managing FMLA and other leave-of-absence cases from start to finish.
• Strong working knowledge of multi-state leave laws and regulations and the ability to apply them to real-world scenarios.
• Experience administering employee health and welfare benefit programs.
• Knowledge of retirement plans, voluntary benefits, and reimbursement accounts such as HSA and FSA.
• Experience reviewing leave documentation and medical certifications and making accurate eligibility determinations.
• Proven ability to independently manage a high-volume caseload while maintaining accuracy and compliance.
• Strong HRIS skills and proficiency with Microsoft Office applications.
• Excellent employee-facing communication skills, with the ability to explain complex benefit and leave concepts in a clear and supportive manner.
• Strong problem-resolution skills and the ability to navigate complex employee situations with discretion and sound judgment.

Additional Skills & Qualifications

• Bachelors degree in Human Resources, Business, or a related field.
• Professional HR or benefits-related certification.
• Experience with workers compensation administration.
• Experience with COBRA administration and compliance requirements.
• Experience in pension or end of worklife benefits administration.
• Experience working with disability carriers and third-party benefits administrators.
• Exposure to benefit analysis and benefit plan design or evaluation.
• Experience in employee relations related to benefits and leaves.
• Strong data entry and administrative skills with high attention to detail.
• Ability to work independently, take ownership of complex cases, and act as a subject-matter expert across multiple benefits areas.

Work Environment

The role operates in a professional, office-based environment that relies heavily on HRIS platforms and Microsoft Office tools for managing benefits and leave programs. You work independently while collaborating with employees, managers, disability carriers, and third-party benefits administrators, often handling a high volume of cases that require careful documentation and regulatory compliance. The culture values subject-matter expertise, ownership of complex issues, and thoughtful problem solving, offering broad exposure across FMLA and multi-state leave administration, health and welfare benefits, retirement programs, HSA/FSA and reimbursement accounts, disability coordination, severance, end of worklife benefits, COBRA, and workers compensation. The position is well suited for someone who enjoys autonomy, detailed analytical work, and providing clear, supportive guidance to employees navigating benefit and leave matters.

This is a Contract position based out of Fargo, ND.

The pay range for this position is $30.00 - $50.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Fargo, ND.

This position is anticipated to close on Nov 20, 2026.

This is a fully remote position.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.