Associate Director, Medical Training & Medical Information

Company Profile:

At Verastem Oncology, we address urgent needs of patients living with cancers driven by RAS/MAPK pathway mutations, a key driver of tumor growth and treatment resistance. FDA approval of AVMAPKI FAKZYNJA CO-PACK delivered the first therapy for women living with recurrent KRAS-mutated low-grade serous ovarian cancer, a rare cancer with significant unmet need. We’ve launched this novel/novel combination therapy in the U.S. and are exploring pathways for Europe and Japan. We continue to advance our pipeline of drugs to help block cancer cell survival, inhibit tumor growth, and overcome treatment resistance. This is an exciting opportunity to shape the future of cancer care and make a meaningful impact in the lives of patients. 

Position Summary

The Associate Director, Medical Training & Medical Information is a key member of the Medical Affairs organization and serves as the central point of contact for accurate, balanced, and compliant medical information to healthcare practitioners and other external stakeholders, as well as internal stakeholders. This role is has two key areas of responsibility: 1) support the design, delivery, and continuous refinement of scientific, disease state, product, and capabilities training strategies for Medical Affairs, with a particular focus on ensuring Field Medical colleagues have the knowledge, resources, and materials necessary to communicate accurate, balanced, and scientifically rigorous medical information; and 2) manage the day-to-day Medical Information operations, including responses to unsolicited medical information requests, content strategy, vendor oversight, and adverse event and product quality complaint intake and reporting.

The role will partner closely with Medical Affairs, Field Medical, Regulatory, Clinical Development, Safety/Pharmacovigilance, Commercial, Legal, Compliance, and other cross-functional teams to ensure medical information responses, field medical materials, and training content are accurate, compliant, timely, and aligned with approved product information.

This individual will serve as the subject matter expert and primary point person for therapeutic area and product-related medical information and will help establish a scalable Medical Information and Field Medical support infrastructure as the organization grows.

Key Responsibilities

Medical Training & Field Medical Enablement

• Support the development and implementation of learning and development strategies for Medical Affairs, with a focus on the Field Medical organization.
• Serve as a key Medical Affairs resource for training the Field Medical organization on Medical Information processes, disease state and product information, scientific content, and appropriate use of approved medical materials.
• Develop and deliver onboarding and ongoing training for MSLs and other Medical Affairs colleagues on product-related medical information, frequently asked questions, scientific data, and available medical resources.
• Partner with Medical Directors and Field Medical leadership to identify content or training needs based on evolving scientific data, field insights, medical information inquiries, and changes to product information.

• Develop and maintain training materials, resources, and core content used by Field Medical to support consistent and accurate communication of medical and scientific information, ensuring materials are scientifically accurate, balanced, appropriately referenced, and consistent with approved product information and Medical Affairs strategy.

• Support preparation for product launches, new data readouts, major congresses, publications, and other significant scientific milestones through appropriate Medical Affairs training.
• Manage external training vendors, speakers, and subject-matter experts, as appropriate.

Support documentation and tracking of required Medical Affairs training and completion, as applicable.

• Maintain awareness of emerging scientific data, publications, congress presentations, treatment guidelines, and other information relevant to the product and therapeutic area.

Medical Information

• Own and manage the Medical Information operations for the company's marketed product(s), serving as the primary point of contact for medical information requests.
• Ensure responses to unsolicited medical information requests are timely, accurate, balanced, and scientifically rigorous.
• Translate complex clinical and scientific data into clear, accurate, and compliant medical information materials for internal and external audiences.
• Lead the development, review, and maintenance of standardized medical information responses and resources for frequently received medical inquiries.
• Establish and maintain processes, workflows, systems support, and service standards for handling, documenting, and reporting medical information inquiries in alignment with company policies, applicable regulatory standards, and industry standards.
• Support vendor management, where applicable, for Medical Information services, content development, or technology platforms.
• Monitor trends in medical information requests to identify emerging questions, knowledge gaps, and opportunities to proactively develop new resources.

• Establish metrics and dashboards to monitor Medical Information activities and lead reporting to Medical Affairs leadership on insights and trends derived from medical information inquiries and field requests.

• Partner with Pharmacovigilance/Safety to ensure appropriate identification, documentation, and escalation of adverse events and other safety-related information.
• Maintain a comprehensive library of approved medical information resources and supporting scientific references.
• Support the medical information presence at scientific/medical congresses.
• Serve as the central Medical Affairs point person for product information and ensure consistent, accurate communication of approved medical and scientific information across the organization.
• Support periodic review and updating of medical information content as new clinical data, publications, regulatory information, or safety information becomes available.

• Ensure appropriate inspection readiness and documentation of Medical Information activities.
• Participate in cross-functional product and launch-readiness planning activities as the Medical Information subject matter expert.

Qualifications

• Bachelor's degree in a scientific or healthcare-related discipline required; advanced scientific, medical, pharmacy, nursing, or related degree preferred.
• 6–8+ years of relevant experience in Medical Training, Medical Communications, Field Medical, or a related pharmaceutical/biotechnology function.
• Experience supporting a commercial-stage pharmaceutical or biotechnology product strongly preferred.
• Experience developing and maintaining medical/scientific content for Field Medical or Medical Affairs teams.
• Demonstrated experience managing medical information inquiries and developing scientifically rigorous medical information responses.
• Strong understanding of pharmaceutical product information, approved labeling, and the distinction between promotional and non-promotional medical communications.
• Experience working cross-functionally with Medical Affairs, Regulatory, Pharmacovigilance, Clinical Development, Commercial, Legal, and Compliance teams.
• Strong scientific and clinical writing skills with the ability to synthesize complex information into clear, concise, audience-appropriate content.
• Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Excellent attention to detail and commitment to scientific accuracy and compliance.
• Ability to work independently and effectively in a highly collaborative, cross-functional environment.

Preferred Qualifications

• Advanced degree such as PharmD, PhD, MSN, PA, NP, or equivalent healthcare/scientific training.
• Experience supporting an oncology product or oncology Medical Affairs organization.
• Experience supporting product launch or pre-launch Medical Affairs activities.
• Experience developing and delivering Medical Training strategies and working directly with MSL/Field Medical teams
• Experience with Medical Information databases, inquiry management platforms, or content management systems.
• Experience managing external Medical Information vendors or service providers.

Key Competencies

Scientific & Medical Acumen
Strong ability to understand, evaluate, and communicate clinical and scientific information.

Medical Information Expertise
Demonstrated understanding of medical inquiry management, response development, and appropriate medical information practices.

Content Development
Ability to create clear, accurate, balanced, and scientifically compelling medical content and training materials.

Training & Facilitation
Ability to translate complex scientific information into effective training and educational experiences for scientific and non-scientific audiences.

Cross-Functional Collaboration
Builds effective partnerships across Medical Affairs and the broader organization.

Attention to Detail
Maintains a high standard of scientific accuracy, consistency, compliance, and content governance.

Project Management
Effectively manages multiple concurrent projects, timelines, stakeholders, and deliverables.

Business Acumen
Understands how Medical Information, Medical Training, and field medical materials support the broader Medical Affairs strategy and needs of a commercial organization.

Ownership & Accountability
Serves as the subject matter expert and takes end-to-end ownership of the Medical Information and Medical Training functions.

Communication
Communicates complex scientific concepts effectively through written materials, presentations, training, and cross-functional interactions.

Success in This Role

Success in this role will be demonstrated by:

• A well-organized, responsive, and scalable Medical Information function.
• Timely and scientifically rigorous responses to external medical inquiries.
• A centralized and well-governed library of current product information and medical resources.
• High-quality, compliant materials that effectively support the Field Medical organization.
• Effective onboarding and ongoing training of Field Medical and Medical Affairs colleagues.
• Consistent understanding and appropriate use of product information and approved medical materials across the organization.
• Strong partnership between Medical Information, Medical Directors, Field Medical, Regulatory, Safety, and other cross-functional teams.
• Identification of trends in medical inquiries that generate meaningful insights for Medical Affairs strategy.
• Clear processes, metrics, and governance that enable the Medical Affairs organization to scale as the business grows.