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The AR Specialist will manage cash applications, investigate and clear customer deductions, and track disputes through resolution. Additionally, the role involves preparing monthly trade spend reports and coordinating with Sales, Operations, and Finance teams.
Position Type: Full-time
Location: Philippines (Remote)
Schedule: US Hours
About the Company
Our client is a well-established North American food and beverage brand with a strong retail presence and a history spanning several decades. The company produces premium sparkling water products using natural ingredients and Canadian-sourced spring water, with a strong focus on quality, sustainability, and brand affinity. It also supports community initiatives through its corporate give-back programs.
About the Role
We are seeking an AR Specialist focused on cash application, deduction clearing, dispute tracking, and trade spend reporting. This role will work closely with Sales, Operations, and Finance to investigate customer deductions, determine their underlying causes, ensure appropriate coding and documentation, and track disputes through resolution.
The role also plays an important part in preparing monthly trade spend reporting, making strong analytical skills and cross-functional communication particularly important.
Responsibilities
Apply customer payments accurately and on a timely basis.
Match remittances to open invoices and investigate discrepancies.
Research, code, and clear customer deductions.
Ensure deductions have appropriate supporting documentation.
Track disputes, chargebacks, repayments, and other customer-related issues.
Coordinate with Sales and Operations to validate deductions and promotional activities.
Maintain accurate customer account records and reconciliations.
Monitor outstanding deductions and follow up on unresolved items.
Prepare monthly trade spend reports.
Assist with AR aging and cash clearing reconciliations.
Support AR sub-ledger to general ledger reconciliations.
Assist with month-end and year-end close activities.
Identify process improvements for deduction management and cash application.
Competencies and Qualifications
Must-Have
2–4 years of experience in accounts receivable, cash application, deductions, or related accounting.
CPG, manufacturing, or distribution experience.
Hands-on experience with customer deductions and dispute resolution.
Strong reconciliation and analytical skills.
Strong Excel skills, including pivot tables, lookups, and reconciliation formulas.
Ability to coordinate with Sales, Operations, and Finance teams.
Strong attention to detail when handling high-volume transactions.
Excellent organizational and time-management skills.
Nice-to-Have
Hands-on experience with Microsoft Dynamics 365 Business Central, or similar ERP systems.
Experience with trade spend, promotional deductions, or customer allowances.
U.S. accounting or customer-account experience.
Multi-entity or intercompany accounting experience.
Familiarity with EDI payment/remittance processes.
Experience with Confido or similar trade promotion/cash application systems.
Accounting degree or professional accounting designation progress.
Key Qualities
Highly analytical
Detail-oriented
Persistent in resolving deductions
Strong cross-functional communicator
Organized and process-driven
Comfortable investigating discrepancies
Proactive and accountable
What We Offer
100% Remote Work – Work from anywhere in the Philippines.
Career Growth Opportunities – Gain hands-on experience, and continuous learning.
Collaborative & Innovative Team – Work alongside skilled professionals who value excellence.
Application Process
We understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.
The interview process includes a Recruiter Interview, Client Interview, and Assessment. As part of the process, candidates complete a hands-on task during the technical interview. Throughout each stage, we keep you informed and provide feedback as quickly as possible, ensuring you feel valued and supported throughout your journey with us.
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