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The role involves contacting members to schedule phone and virtual appointments while coordinating with licensed professionals. You will manage follow-up calls, maintain accurate scheduling records, and ensure a professional member experience.
We partner with thousands of unions and professional organizations throughout North America to help connect their members and families with information about programs available to them.
Our team works with individuals who have already requested information or indicated an interest in learning more. Rather than traditional cold calling or door-to-door outreach, you'll focus on connecting with members, coordinating appointments, answering initial questions, and making sure they are directed to the appropriate licensed professional.
This work-from-home opportunity is a great fit for someone who enjoys communicating with people, staying organized, and managing a busy schedule. You'll receive structured training, ongoing mentorship, and established systems to help you become confident in the role.
Your day-to-day responsibilities may include:
We're looking for dependable, motivated individuals who are comfortable communicating with others and managing their responsibilities independently.
Successful candidates typically have:
Applicants must also be able to complete a routine background check.
You don't need previous experience in appointment setting or sales to get started. Training and ongoing support are provided.
The opportunity includes:
This position is about making sure members who have requested assistance receive the information and support they're looking for. You'll play an important role in creating a professional experience from the first conversation through the appointment process.
If you're organized, comfortable speaking with people, and looking for a remote opportunity where you can develop new skills and grow over time, we'd like to hear from you.
Apply today to learn more about the position and the next steps in our selection process.
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