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Appointment Setter
Lead Generation, Outbound Outreach, CRM & Scheduling | Remote | U.S. Hours
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
Location: Remote
Expats are highly encouraged to apply.
About the Role
At Pavago, one of our clients is hiring an Appointment Setter to generate qualified meetings and help maintain a consistent, healthy sales pipeline.
This is a hands-on outbound role focused on engaging prospects, qualifying interest, and turning conversations into sales-ready appointments.
You’ll connect with potential customers through:
- Phone calls
- Follow-up sequences
Your goal is simple: start conversations, identify qualified prospects, and consistently book meetings that sales representatives can convert into opportunities.
If you’re confident speaking with prospects, comfortable with outbound outreach, organized with follow-ups, and motivated by measurable targets, this role is a strong fit.
What You’ll Own
Outbound Prospecting & Lead Engagement
- Reach out to prospects through phone, email, and LinkedIn
- Execute consistent outbound follow-up
- Engage both new and previously contacted leads
- Build rapport quickly and professionally
- Generate interest in the company’s products or services
- Maintain disciplined outreach activity throughout the day
Lead Qualification
Qualify prospects based on factors such as:
- Role and decision-making authority
- Industry
- Business needs
- Interest level
- Budget alignment
- Readiness to speak with sales
Ask effective discovery questions to determine whether a prospect is a good fit before placing them on a sales representative’s calendar.
Appointment Setting & Scheduling
Schedule qualified meetings using tools such as:
- Calendly
- Chili Piper
- HubSpot Meetings
- Google Calendar
- Outlook
You’ll also:
- Coordinate across multiple U.S. time zones
- Confirm appointment details
- Send reminders and confirmations
- Handle cancellations and rescheduling
- Follow up with prospects to improve meeting attendance
- Ensure calendars remain accurate and organized
CRM & Pipeline Management
Maintain accurate prospect and appointment records in:
- Salesforce
- HubSpot
- Zoho CRM
- Similar CRM platforms
Log:
- Calls
- Emails
- LinkedIn outreach
- Prospect responses
- Qualification notes
- Appointment details
- Follow-up requirements
Maintain strong CRM hygiene so sales teams always have accurate context before a meeting.
Sales Team Collaboration
Work closely with:
- SDRs
- BDRs
- Account Executives
- Sales leadership
Provide clear handoff notes covering:
- Prospect needs
- Pain points
- Interest level
- Relevant conversation context
- Qualification information
Share prospect feedback with the team to continuously improve messaging, targeting, and outreach.
Performance Tracking & Optimization
Track key metrics including:
- Calls made
- Emails sent
- Outreach activity
- Conversations generated
- Appointments booked
- Qualified meetings
- Meeting show rate
Identify performance gaps and recommend improvements to outreach, follow-up, or scheduling processes.
Required Experience & Skills
- 1–2+ years of experience in appointment setting, sales support, inside sales, lead generation, or another customer-facing sales role
- Experience with outbound phone and email communication
- Strong written and verbal English communication skills
- Confidence speaking with prospects and handling basic objections
- Ability to qualify interest before booking appointments
- Experience working with CRM systems such as:
- Salesforce
- HubSpot
- Zoho
- Familiarity with scheduling tools such as:
- Calendly
- Chili Piper
- Google Calendar
- Outlook
- Ability to manage multiple calendars and time zones
- Strong attention to detail and follow-through
- Comfortable working remotely during U.S. business hours
Nice to Have
- Experience supporting SDR or BDR teams
- High-volume outbound prospecting experience
- Familiarity with:
- Outreach
- SalesLoft
- Apollo
- Experience in:
- SaaS
- Marketing
- Professional services
- B2B sales
- Familiarity with qualification or sales methodologies such as:
- BANT
- SPIN
- Challenger
What Makes You a Strong Fit
You:
- Are comfortable initiating conversations with new prospects
- Communicate confidently and professionally
- Don’t get discouraged by rejection
- Are persistent without being overly aggressive
- Follow up consistently instead of letting leads go cold
- Keep calendars and CRM records extremely organized
- Understand that meeting quality matters as much as meeting volume
- Take ownership of your activity and performance metrics
- Thrive in target-driven environments
What a Typical Day Looks Like
Your day may include:
- Reviewing new leads and follow-up tasks
- Making outbound calls to prospective customers
- Sending personalized emails and LinkedIn messages
- Qualifying interested prospects
- Handling initial objections and questions
- Booking qualified meetings
- Sending appointment confirmations and reminders
- Rescheduling canceled meetings
- Updating CRM records and lead statuses
- Preparing clear handoff notes for sales representatives
- Reviewing appointment and show-rate performance
In short: you keep the sales calendar filled with qualified prospects while ensuring every lead is properly followed up, documented, and handed off.
Key Metrics for Success
- Consistent achievement of daily and weekly outreach targets
- Number of qualified appointments booked
- 70–80%+ meeting show rate
- Strong lead-to-appointment conversion
- Consistent follow-up execution
- Accurate and up-to-date CRM records
- High-quality sales handoffs
- Positive feedback from SDRs, BDRs, and Account Executives
Why This Role Stands Out
- Direct impact on sales pipeline and revenue growth
- Fully remote opportunity
- Clear and measurable performance expectations
- Develop valuable skills in:
- Prospecting
- Lead qualification
- Objection handling
- CRM management
- B2B sales
- Work closely with experienced sales professionals
- Career growth opportunities into:
- Senior Appointment Setter
- Sales Development Representative (SDR)
- Business Development Representative (BDR)
- Account Executive
- Sales Operations
Interview Process
- Initial Phone Screen
- Video Interview with Pavago Recruiter
- Client Interview
- Offer & Onboarding
Apply Now
If you:
- Are confident speaking with prospects
- Have experience with outbound outreach and lead generation
- Know how to qualify interest before booking meetings
- Are disciplined about follow-ups
- Can manage calendars and CRM records accurately
- Enjoy working toward clear sales targets
We’d love to hear from you.
Important: Spark Hire Video Interview
As part of our application process, qualified candidates will be invited to complete a one-way video interview through Spark Hire.
This is your opportunity to introduce yourself and highlight your experience with appointment setting, outbound prospecting, cold calling, lead qualification, CRM management, and scheduling.
We recommend sharing specific examples of your previous performance, including outbound activity volume, appointments booked, qualification methods, show rates, and any sales targets or KPIs you achieved.
Please complete your Spark Hire interview promptly after receiving the invitation. Candidates who do not complete the video interview may not move forward in the hiring process.
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