Analyst II, IT Operations

Thank you for considering a career at Ensemble Health Partners India!

Ensemble Health Partners - The single solution for a frictionless revenue cycle with the purpose of redefining the possible in healthcare by empowering people to be the difference. Our India Office is an extension of Ensemble’s team and culture designed to augment and enhance our talent and skill base in Revenue Cycle Management in addition to our long-standing presence in technology. Leveraging our platform of services, technology, business intelligence and analytics, our teams are creating and maintaining innovative products and systems to help our revenue cycle operators achieve the most efficient, ideal outcomes for our clients. Our teams are certified in revenue cycle best practices and are supporting end-to-end RCM operations. We are at the forefront of innovation using cutting-edge technology to drive meaningful impact in the Revenue Cycle Management landscape. As a leading player in the industry, we offer an environment that fosters growth, creativity, and collaboration, where your expertise will be valued, and your contributions will make a difference.

The Opportunity:

The IT Operations Analyst is responsible for supporting the stability, reliability, and efficiency of IT Operations. Monitors day‑to‑day technology operations, leads project work related to the Desktop Support function and works closely with infrastructure, service desk, security, and application teams to ensure services meet defined SLAs and operational standards. Helps support onboarding of new clients, new office locations and process improvements. Plays a key role in incident management, operational reporting, process improvement, and risk mitigation, helping translate technical data into actionable insights while ensuring compliance with policies, procedures, and security requirements. Ensures the accuracy, consistency, and reliability of data across systems that support healthcare revenue cycle operations. Focuses on identifying discrepancies, implementing corrective actions, and supporting data governance initiatives to maintain compliance and operational efficiency. Applies technical and analytical skills to safeguard data quality and optimize processes. Validates data accuracy and completeness across multiple systems to ensure compliance with organizational standards. Analyzes discrepancies and recommend corrective actions to maintain data integrity and reliability. Collaborates with internal teams to implement data governance policies and best practices. Documents data integrity processes, workflows, and corrective measures to support transparency and consistency. Monitors data flows and execute remediation steps to resolve identified issues promptly. Supports testing and verification of system updates or data migrations to confirm accuracy and compliance. Identifies opportunities for process improvement and contribute to initiatives that enhance data quality and operational efficiency.

Why Choose Ensemble India?

People First, Last + Always

We believe in putting people at the heart of everything. Our culture is rooted in collaboration, growth and innovation—where your contributions are valued, your voice is heard and your potential is nurtured.

A Place to Thrive

Whether you're just starting out or looking to grow your career, Ensemble India is a place where you can do your best work and be your best self. We offer structured career paths, paid professional certifications, tuition reimbursement and mentorship opportunities to help you advance.

Comprehensive Total Rewards

We support the physical, emotional and financial well-being of you and your family. Our Total Rewards package include:

• Healthcare coverage for associates and their immediate families including parents

• Paid time off plans

• Retirement benefits

• Recognition and wellness programs

• Market competitive pay rates

Inclusive Culture

Our organization is deeply committed to fostering a positive environment and culture where we celebrate and reward merit and contribution and where every associate feels valued, included, and empowered to succeed.

Purpose-Driven Impact

We proudly partner with local communities through philanthropic initiatives—from school supply drives to health awareness campaigns—because giving back is part of who we are.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.