Analyst Channel Health
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AI Summary
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
A Day in the Life of theThe Analyst Channel Health gathers, analyzes, and interprets data to help our company make informed decisions. This role involves extracting data from various sources, identifying trends, creating reports and visualizations, and communicating actionable insights to stakeholders to shape business strategies and drive growth. The ideal candidate is an analytical, data-driven strategist with deep experience in telecom or subscription-based sales models, skilled at data sets, industry trends, and field insights to drive high-impact subscriber and revenue outcomes.
Analyze complex, multi‑source marketing datasets to identify trends, patterns, and optimization opportunities.
Build advanced dashboards, reports, and data visualizations to support cross-functional insights and KPI reporting.
Support campaign optimization by evaluating channel performance, attribution paths, and customer behavior.
Develop predictive models and statistical analyses to forecast outcomes and improve marketing ROI.
Refine and maintain customer segmentation models based on demographics, behavior, and lifecycle insights.
Partner with marketing leadership to develop data-driven targeting strategies and personalization frameworks.
Conduct competitive and market analysis to guide strategic planning.
Present analytical findings to leadership with clear recommendations aligned to business goals.
Ensure data quality, documentation, and best practices across reporting environments.
Collaborate with analytics engineers and IT teams on data infrastructure improvements.
Mentor junior analysts on analytical techniques, tools, and best practices.
Other duties as assigned.
What You Bring to the Table:
5+ Years of relevant experience in Data Analysis and Performance Optimization
Experience with EPM (Enterprise Performance Management) or similar performance tracking software.
Ability to critically evaluate data, identify nuances, and solve complex problems.
Proficiency with tools like Excel, Power BI, SQL, and Python to analyze and visualize data.
Strong understanding of financial modeling, forecasting, and variance analysis.
Strong numeracy and analytical skills are crucial
Strong ability to summarize complex data and clearly communicate findings.
Excellent skills to clearly explain complex data and present findings to different audiences; storytelling with data.
Improve Automation & Reporting Efficiency.
Alignment with Top Line Growth Strategies and Execution.
Education:
High school diploma or equivalent required
Bachelor's degree in a quantitative field like computer science, finance, economics, or data science, preferred.
We're Proud to Offer a Comprehensive Benefits Package Including:
401k retirement plan, with employer match
Insurance options including: medical, dental, vision, life and STD insurance
Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
Floating Holiday: 40 hours per year
Paid Holidays: 7 days per year
Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
Tuition reimbursement program
Employee discount program
*Benefits listed above are for regular full-time position
Base Compensation: The base compensation range for this position is $65,000 - $105,000 plus opportunities for benefits. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, relevant skills, experience, and capabilities.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun
Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
FCO (For San Francisco Candidates only):
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
CCPA Employee Privacy Policy (For California Candidates Only):
https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf
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