Administrative Support 3 (Rev Max Program Assistant)

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Job Title:  

Agency:

Department of Human Services

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Compensation Details:

Job Description:

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

Start your career in public service. The DHS’ Division of Family & Children Services (DFCS), Child Welfare, is seeking candidates for the position of Administrative Support 3 in the Revenue Maximization Specialist (Rev Max) unit. This Position is located in Gwinnett County, Georgia.

What we offer. Enjoy a generous benefits package that includes unique training opportunities, employee retirement plan: 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position(s).

JOIN OUR TEAM!!!

Job Description: Under broad supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel. May enter data and/or process documents and records. The work includes operating standard office equipment.

A Rev Max Program Assistant engages in various clerical duties associated with an efficient agency office and Rev Max unit.  Program Assistants request, collect and track required documentation from various internal and external sources as required to make Title IV-E funding determinations by Rev Max Specialists; performs data entry in both the SHINES and Gateway systems;  maintains unit master logs of foster care and adoption assistance cases; advises county Child Welfare staff of upcoming case and child renewals and validation and documentation required;  screen and verify demographic information, income and resources; engages in other specialized activities related to Title IV-E programmatic determinations.  Performs other professional responsibilities as assigned by supervisor or Rev Max Director.

Roles and Responsibilities:

• Registers and assigns Medicaid and Title IV-E applications in SHINES and Gateway systems.
• Performs work according to Rev Max Protocols, policies and best practices, Title IV-E federal regulations and laws.
• Maintains accurate master logs for all foster care and adoption assistance children.
• Prepares regular reports, maintains records of assigned cases; contacts county staff for missing information to process applications.
• Uses Microsoft Office Suite and/or standard software applications to perform daily assignments.
• Performs other professional responsibilities as assigned by supervisor or Rev Max Director.

Core Competencies:

• Excellent oral, written an interpersonal communication skill.
• Cooperates with others to accomplish common goals for child welfare.
• Displays honesty, accountability, and a strong commitment to his or her public duty and presents oneself as a credible representative of the agency.
• Delivers consistently required business results and meets achievable goals.

Minimum Qualifications

• High school diploma or GED AND Three (3) years of progressively complex office or administrative experience.

Preferred Skills/Qualifications:  Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following skills/experience: 

• A degree from an accredited college or university or administrative certification

Additional Information

For more detailed information about the Georgia Department Human Services https://dhs.georgia.gov/  

Employment Information
 
Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.

DHS is an Equal Opportunity Employer
 
If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: DHS-HR@dhs.ga.gov.
 
The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
 
DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
 
As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
 
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Applicants who are not selected will not receive notification.
 
This position is subject to close at any time once a satisfactory applicant pool has been identified. 

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.