ADF BI Support Engineer

 Posted a day ago
  
 Mexico
  
2-5 years experience
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AI Summary

Resolve data issues and provide L2/L3 support for BI operations, including incident and service request management via ServiceNow. Participate in knowledge transfers from development teams and contribute to root cause analysis.
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 
 
 
Your Role
 
  • This role will be working in BI Team resolving data issues with minor enhancements across multiple projects in the scope of BI Operations in the Data and Analytics team.
  • Analyse & resolve incidents and Service requests through Service Now and provide L2 / L3 support within committed SLAs of BI Operations
  • Actively Participate in KTs releases from the Development team to receive handover of development projects
  • Contribute actively to root cause analysis leveraging system and incident knowledge
 
 
Your Profile
 
  • 3+ years of hands-on experience in data warehousing and ETL
  • 3+YOE working with Azure, Azure Data Factory (ADF)
  • Proficient in programming/scripting using SQL. 
  • Experience in designing complex data models on SQL DB’s.
  • Business Intelligence (BI) tools, Power BI and Cloud Technologies
  • Proven experience in performing in a fast-paced demanding environment.
  • Advanced English level
  • Previous experience working with Agiel, Scrum environments
  • BI, ADF or GCP certifications are a plus
  • Wlling to work on weekends and Holidays if needed

What you’ll love 

  • Empowered Careers with Purpose Work on meaningful projects that use technology to solve real-world challenges.
  • Be part of a company that values sustainability, inclusion, and digital equity.
  • Contribute to building a better future for people, planet, and society. 

Need to know

  • The job needs to work in rotational ‘weekend/monitoring’ shifts basis
  • This role can be working from any state of Mexico

Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. 

At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position. 

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