About Distill

Distill is building AI-powered research for the modern go-to-market team.

We use large language models (LLMs) to transform information from across the web into rich, actionable profiles on people and companieshelping sales, recruiting, investing, and business development teams make better decisions, faster.

Think of Distill as AI-powered research built for GTM teams.

Founded in 2024 by serial entrepreneurs Russ Heddleston (DocSend → Dropbox, Pursuit → Meta) and Tim Su (Astrid → Yahoo, Tandem), Distill is backed by top-tier venture investors (funding announcement coming soon).

We're a remote-first team building AI products people genuinely love to use.

The Opportunity

We're looking for our first Founding Account Strategist to help customers turn great products into great outbound.

You'll own customer strategy from day one—understanding each customer's business, defining their ideal audience, crafting outbound messaging, and helping them launch campaigns that generate results.

This isn't a traditional strategy role.

You'll work directly with our founders, Product, and Engineering to build repeatable customer playbooks, uncover insights that improve campaign performance, and shape the future of the product itself. As one of the first hires in this function, you'll help define how customer strategy is delivered as Distill scales.

What You'll Do

Own customer strategy

• Become an expert in each customer's business, market, and positioning.

• Define ideal customer profiles (ICPs) and recommend the highest-value target audiences.

• Make strategic recommendations with confidence and minimal oversight.

• Act as a trusted advisor throughout onboarding and campaign execution.

Build target audiences

• Research companies and decision-makers using Distill.

• Build and refine target lists aligned to each customer's ICP.

• Leverage Distill's AI capabilities to improve targeting and qualification.

• Continuously improve audience quality based on campaign performance and customer feedback.

Develop outbound messaging

• Write compelling outbound messaging tailored to each customer.

• Use AI to test, refine, and iterate messaging.

• Identify winning positioning, messaging, and campaign frameworks.

• Build reusable playbooks so every new customer benefits from previous learnings.

Analyze performance

• Monitor campaign performance across customers.

• Identify trends in targeting, messaging, and conversion.

• Make data-driven recommendations to improve customer outcomes.

• Continuously experiment and optimize without waiting for direction.

Partner with Product & Engineering

• Work closely with Product and Engineering to translate customer insights into product improvements.

• Identify manual workflows that should become product capabilities.

• Document customer pain points and emerging patterns.

• Help shape a product customers can increasingly operate independently.

What We're Looking For

• 3+ years of experience in Strategy, Consulting, Customer Success, Revenue Operations, Growth, Business Operations, Product, or another analytical customer-facing role.

• Strong research and analytical skills with the ability to quickly understand unfamiliar businesses.

• Excellent written communication and copywriting skills.

• Comfortable using AI tools to research, write, test, and improve outputs.

• Proven ability to thrive in fast-moving, ambiguous startup environments.

• Highly organized with a bias toward action and continuous improvement.

• Experience collaborating with founders, Product, Engineering, or Go-to-Market teams.

Why Join Distill?

• Work directly with experienced founders who have built and exited multiple successful startups.

• Help define how AI-powered outbound strategy is delivered to customers.

• Shape both the customer experience and the product from the ground up.

• Join an early-stage AI company where your ideas will directly influence product direction.

• Remote-first culture with a high degree of ownership, autonomy, and trust.

• Competitive salary and equity.,