Account Manager, Business Solutions Unit

Location: Long Beach, CA

Munich Re Specialty Group North America (MRSG N.A.) is looking for enthusiastic individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in-house claims solutions.

We are seeking a full time Account Manager, Business Solutions (also open to Associate Account Manager or Senior Account Manager level applicants) to join the Roanoke Insurance Group division either to be a hybrid employee in one of our US offices (Schaumburg, IL, New York, NY, Charleston, SC, Miami, FL, Long Beach, CA or a fully remote employee reporting to the VP, National Product Manager, Business Solutions.

Job Description

• Assist service team with preparing and maintain an updated client file within our Agency Management System. This includes, but is not limited to: new client setup, processing change requests, insurance binders, certificates of insurance/evidence of property, policy audits, account billing, online rating, policy verifications, carrier cancellations and surplus lines filings documents
• Respond in a timely manner to client and internal correspondence
• Efficiently Maintain follow-up system to ensure requests are processed timely
• Handle underwriter requests for underwriting information on renewals and follow up to completion, employing strong organizational and time-management skills to ensure that all anniversary dates are met
• Communicate regularly with management and the sales staff to advise them of relevant account information
• Identify new business opportunities and refer to management and sales staff
• Create and maintain positive relationships with customers, carriers and peers
• Provide backup support, as needed

Requirements

• +5 years Commercial Insurance experience
• Bachelor's degree preferred or equivalent work experience
• Resident Insurance License in home domicile state
• P&C coverage knowledge required, Marine experience a plus
• Excellent time management, customer service and interpersonal skills
• Strong communication skills (written, verbal and listening)
• Well organized with an aptitude for details
• Strong analytical skills and ability to make decisions and problem solve
• Able to work independently while taking ownership of a task through completion
• Self-disciplined, dependable and self-motivated
• Thorough knowledge of insurance terms, practices and policies

About Us

MRSGNA is open to considering candidates in numerous locations, including Long Beach, CA. The salary range posted below applies to the Long Beach, CA location. The base salary range anticipated for this position is $55,000 to $75,000. In addition, the Company makes available a variety of benefits to employees, including health insurance coverage, life and disability insurance, 401k match, paid holidays, sick time, and paid vacation The salary estimate displayed represents the typical salary range for candidates hired in this position in Long Beach, CA. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range.  

Benefits

We offer our employees a diverse work environment which champions professional development, innovation and passion; providing employees with a great benefits package. All of our benefits are effective the first day of employment including:

• Generous healthcare plans
• Voluntary dental & vision plans
• 401(k) plan
• Flexible spending plans
• Health Savings Accounts (HSA)
• Paid time off
• Paid holidays
• Tuition reimbursement
• Short/long term disability
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Employee Wellbeing Program
• Community involvement
• Life insurance

At MRSG N.A., individuality is a key driver for our success and progress. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge. We know there is always more work to be done, but we’re committed to building an inclusive culture where everyone is welcomed and valued for their authentic selves.

We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants requiring employer sponsorship of a visa will not be considered for this position.

California applicants, please review our CA Privacy Statement at: https://www.roanokegroup.com/career-opportunities/