Account Director, Nordics

Sapiens is looking for a strategic, relationship‑driven Account Growth leader to own and expand our existing customer footprint across the Nordics. This role is all about trusted partnerships - working at C‑level with leading insurance organisations to unlock new value through the upsell and cross‑sell of Sapiens’ core, digital, data, and cloud solutions.

This is an excellent opportunity to join a very well-established company that values innovation and initiative.  Your role would be pivotal in steering our ongoing journey of growth in this region.

Working Model: Remote – Copenhagen or Malmo

Main responsibilities:

• Build on relationships with management and C-level and establish Sapiens as a trusted partner with our customers
• Identify new opportunities within existing customers, creation of winning proposals, managing the sales cycle, and driving thought-leadership into customer accounts
• Work to ensure customer retention by getting maximum value from our products and services
• Produce strategic account plans detailing customer strategy, business, people, and alignment to Sapiens’s people and propositions
• Ensure our customers benefit from the use of the latest versions of Sapiens software through incremental upgrades. Articulating the benefits of the new features and selling services to provide upgrades
• Ensure accurate forecasting and tracking of new sales opportunities including coordinating the internal stakeholders to support the upsell/cross-sell.

Your profile:

• 10+ years of enterprise software account management experience within the Nordic insurance industry, with a strong focus on complex, multi‑stakeholder solutions.
• Proven track record working for a Born‑in‑the‑Cloud or Cloud‑Native technology company, ideally within SaaS, insurance platforms, digital transformation, or cloud‑based ecosystems.
• Highly collaborative team player who thrives in a global, matrixed environment, working closely with colleagues across EMEA and the wider Sales organisation.
• Ability to build trusted C‑level relationships (CEO, CIO, COO, CDO) and navigate complex decision‑making environments within large multinational insurers.
• Strong influencing capabilities, with the professional maturity to challenge customer thinking and drive consensus among stakeholders.
• Willingness to travel extensively across the Nordic region for customer meetings, workshops, and industry events.
• Excellent English (written and verbal); Nordic languages (Danish, Swedish, Norwegian, Finnish) are a distinct advantage.

Lisa.smith@sapiens.com is your contact for any questions but we kindly request that you apply via our website or LinkedIn.