Account and Success Manager (m/f/x)

The Position

We are looking for an Account and Success Manager to own the relationships with the agencies in the TikFinity ecosystem and make them succeed with our tools. TikFinity builds software tools for streamers and the TikTok agencies we work with have rosters of streamers who rely on them. Through TikFinity, these agencies get to work with our tools better and more cost-effectively: unique features, hands-on support, and early access to what's coming next.

You'll be the operational engine behind this: onboarding agencies, keeping them close through regular calls, and channelling their feedback straight into our product. On top of that, you'll help us open a new advertising vertical selling campaigns to creators through their agencies. This is a hands-on, roll-up-your-sleeves role for someone who lives in daily customer contact, not a purely strategic seat.

Duties

• Own the day-to-day relationships with agency partners in the TikFinity ecosystem

• Onboard new agencies and guide them to real, measurable success with our tools

• Spend the majority of your time in direct customer contact  calls, support, check-ins

• Run structured feedback loops: systematically gather agency feedback and prepare it for our product team

• Support the rollout of campaigns sold to creators through their agencies

• Keep partners, deals, and follow-ups moving reliably and over the long haul

• Help identify new agency partnership and campaign opportunities

Division

Requirements

• Excellent English, written and spoken you communicate with international agencies at a near-native or native level

• A hands-on, operational mindset you get things done in the day-to-day

• Strong perseverance and follow-through you stay on top of clients and deals, even when it gets repetitive

• Comfortable in daily, client-facing communication

• Solid know-how of the creator & streaming economy and its players

• Industry experience in the creator / streaming / agency space

Great to have

• Prior account management, customer success, or B2B partnership experience

• Experience working with TikTok agencies, talent management, or influencer-driven growth

• A feel for advertising and campaign work

What we offer

StreamTV offers a friendly working atmosphere where people talk to each other on an equal footing, a competitive salary, a 100% remote setup with flexible working hours, and a diverse, international team plus the opportunity to positively impact streamers' and viewers' experiences. You'll take real ownership of our agency relationships and help build a new advertising vertical from the ground up.

Compensation

Annual gross salary for this position ranges from €40,000 to €50,000 (full-time, permanent employment in Germany). Depending on the type of employment and country, we're open to negotiate.

About us

StreamTV
StreamTV is the company behind several independent projects. What connects us is that we all build for creators. Beyond that, every project operates on its own with its own pace.

Reecorder
Founded in 2026, Reecorder keeps what used to vanish the second a creator went offline. Creators give consent once, then every stream gets recorded in the background, with no plugin and nothing running on their machine. Consent first, always. What used to be a one-off moment becomes something creators can reuse and earn from.

TikFinity
TikFinity was already a name before it came to us in 2025. Since then, we've been pushing it further every day: product, marketing, community. More than a million active creators run their streams with it, with interactive overlays, widgets, and alerts that turn their TikTok LIVE into an interactive game every viewer wants to play. We know what TikTok creators need because our community has been telling us from the start.

OWN3D
For creators all over the world, OWN3D is where they bought their first overlay. That was 2017, and OWN3D.tv is still going strong. Then came OWN3D Pro in 2020, a multistreaming tool for Twitch, YouTube, and Kick that's grown into something a lot bigger than it started as. Overlays, alerts, widgets, and a Scene Builder that does the tech and design part so creators don't have to. We've grown up alongside those creators, and the goal hasn't changed: help talented creators grow.