Academic Counselor (WFH)
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AI Summary
The role involves contacting prospects to conduct student assessments and guiding them toward suitable courses. Additionally, the counselor will manage student data, generate business leads, and support the department manager with daily operations.
• Contact prospects to generate student assessments from business leads.
• Schedule and conduct assessment sessions with students and parents to help them choose the
best products/courses and convince them to convert into admissions.
• Prepare, interpret, and analyse assessment reports to derive actionable insights.
• Understand client requirements and guide them in choosing the best course from our
portfolio.
• Assist parents and students over the phone, addressing their information needs.
• Collect feedback from parents, students, and trainers to continuously improve our services.
• Process student data to generate new business prospects through client referrals.
• Support the department manager in executing day-to-day operations effectively.
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