The role involves overseeing employee engagement, HR operations, and recruitment while managing client relationships and retention strategies. You will serve as the primary point of contact for clients and ensure a productive, positive work environment for the team.
The role involves managing the end-to-end billing and invoicing lifecycle while serving as the primary point of contact for client accounts. Additionally, it includes drafting service contracts, maintaining project documentation, and supporting internal HR operations such as payroll and onboarding.
The Senior Account Executive will own the full sales cycle for software development and IT services, including prospecting, discovery, and closing. They will build and maintain relationships with clients to identify upsell opportunities while representing WADIC's technical capabilities to decision-makers.
Manage the end-to-end client billing lifecycle, financial records, and the drafting and execution of service contracts. Additionally, handle internal PMO communications and provide HR support including payroll administration and employee onboarding.
Oversee internal people operations including recruitment, employee engagement, and HR compliance. Simultaneously manage external client success by serving as the primary point of contact to ensure satisfaction and retention.
Manage the full sales cycle from prospecting to closing for software development and IT services. Collaborate with technical teams to scope solutions and build long-term relationships with C-level decision-makers.
The Client Success Lead is responsible for building and maintaining strong client relationships to ensure high satisfaction and retention. They act as the primary point of contact, coordinating with internal teams to ensure successful service delivery and business growth.
Oversee employee engagement, HR operations, and internal people management to foster a positive workplace culture. Manage external client relationships, ensuring successful onboarding, satisfaction, and long-term retention.
Oversee employee engagement and HR operations while managing external client relationships to ensure satisfaction and retention. Bridge internal people management with external client success to foster a productive work environment and outstanding customer experiences.
