The specialist will handle inbound and outbound calls from donors using structured scripts to guide conversations. They are also responsible for accurately entering donation and pledge details while maintaining compliance standards.
Virtual Vantage Inc
7 Remote Job Openings at Virtual Vantage Inc
Work From Home – Fundraising Support Contractor
Virtual Vantage Inc
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Freelance, Full Time
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4 days ago
Virtual Vantage Inc
Engage with donors to discuss charitable contributions and process donations accurately. Maintain compliance with nonprofit guidelines while meeting call quality and attendance standards.
Remote Donation Call Specialist
Virtual Vantage Inc
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Freelance, Full Time
·
4 days ago
Virtual Vantage Inc
The specialist will handle inbound and outbound donation-related calls while engaging donors professionally. They are also responsible for accurately entering pledge information and adhering to compliance and script guidelines.
Handle inbound and outbound calls to resolve customer issues with professionalism and empathy. Accurately input data into client systems and follow up to ensure customer satisfaction.
This role involves providing customer support remotely. Specific duties are not detailed beyond the general function of a Support Representative.
The role involves handling inbound and outbound calls with professionalism and empathy to assist customers with basic questions and issues. Representatives must accurately input data into client systems and follow up to ensure customer satisfaction.
The role involves handling inbound and outbound customer service calls, focusing on resolving issues and delivering exceptional service during every interaction. Representatives must also accurately document customer information and call outcomes while ensuring resolution follow-up.
