Verlo

The Implementation Manager owns the customer onboarding journey from signed agreement to successful launch, configuring the platform to fit client workflows. They coordinate data migrations, lead training sessions, and collaborate with product teams to improve the onboarding process.

The role involves providing executive support and managing day-to-day business operations, including invoicing, vendor coordination, and onboarding. The coordinator will focus on eliminating operational bottlenecks and improving internal workflows to increase team efficiency.