The role involves serving as the primary contact for travelers before departure, managing communications, and ensuring all travel documents and arrangements are accurate. Additionally, the specialist will address passenger emergencies and utilize AI tools to improve operational efficiency.
You will lead, motivate, and develop a team of Sales Specialists to drive commercial performance and foster a high-performance culture. Additionally, you will use data and AI-driven insights to optimize sales processes and ensure the team meets evolving business goals.
Advise prospective travelers on polar expeditions, coordinate pricing and availability with providers, and negotiate deals. Maintain accurate product and pricing information, collaborate with Marketing, improve the customer experience, and use digital tools and AI to streamline processes.
The intern will support travel specialists with product and sales tasks, including creating booking documents and managing client inquiries. They will also contribute to improving product presentation and work on independent projects based on their interests.
Lead small groups of 4-12 people on 2-3 week tours across Japan while acting as the company representative. Ensure customer safety, provide informative explanations about destinations, and manage tour logistics and service quality.
You will be responsible for developing and growing your own niche travel brand by designing unique trips and building partnerships in your target region. Additionally, you will lead a team, manage marketing strategies, and ensure world-class customer service to drive brand success.
Lead small groups of 4-12 guests on 2-3 week tours across Japan while acting as the primary point of contact for safety and service quality. Share deep knowledge of Japanese culture and history to ensure a memorable and seamless travel experience for German-speaking guests.
Serve as a host, guide, and manager for small groups of senior travelers on multi-week tours across South America. Ensure the safety and well-being of travelers while maintaining the itinerary and managing trip budgets.