Upway

You will serve as the primary point of contact for customers in Belgium and the Netherlands, managing inquiries via email, phone, and chat. Additionally, you will analyze and resolve issues while contributing to process improvements and operational efficiency.

The SEO Content Writer will produce high-quality, human-written articles including buying guides and lifestyle pieces to improve search rankings and user engagement. They will collaborate with the marketing team to define content priorities and ensure all material is conversion-driven and authentic.