You will own the end-to-end development of the data platform, including integrations, pipelines, data quality, and infrastructure. You will also collaborate with engineering, ML, and analytics teams to build reliable data models and automated tools to support business decision-making.
Collaborate with product managers to design effective user flows with a focus on activation and retention. Generate design variations for A/B testing based on market research and data analysis to improve key business metrics.
The Customer Support Agent will handle incoming user inquiries via email and assist users with content creation and editing within the AI-based product. They are also responsible for maintaining high service standards, escalating complex issues to technical teams, and adhering to internal communication guidelines.
