Assist customers via phone and chat regarding past rentals and transaction notifications. Resolve outdated alerts and process payments to ensure customers can return to the road.
U-Haul
6 Remote Job Openings at U-Haul
The agent supports customers via phone, chat, and email to book, edit, and cancel Moving Help services. They are responsible for resolving customer complaints and maintaining detailed records of all interactions.
Verify customer information for the Truck Share 24/7 program to approve rental dispatches. Interact with customers via phone and chat to resolve concerns and ensure compliance with company policies.
Design and execute test scenarios to ensure software usability and functionality within an Agile/Scrum environment. Identify defects, perform root-cause analysis, and collaborate with developers to prevent issues throughout the SDLC.
The developer will design, maintain, and lead the development of mission-critical enterprise applications using the Microsoft technology stack. They will also act as a technical lead, mentoring team members and collaborating with business stakeholders to solve complex technical problems.
French Bilingual Roadside Assistance - Part Time Remote (Ontario, Canada)
U-Haul
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Full Time
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2 months ago
U-Haul
Team members handle incoming and outbound calls to assist customers and service providers with roadside assistance needs. They are responsible for managing files with professionalism while meeting quality metrics and ensuring customer safety.
