The agent will review customer rental information for the Truck Share 24/7 program to ensure compliance with company standards. They will communicate with customers via phone and chat in both French and English to verify details and resolve concerns.
The QA Automation Engineer will design, implement, and execute automated and manual test plans for enterprise applications. They will collaborate with developers and product owners to identify automation opportunities and ensure high-quality software delivery.
The developer will write maintainable, reliable code and serve as a technical lead for mission-critical enterprise applications. They will also interface with business stakeholders to scope requirements and mentor other team members.
Handle incoming and outbound calls to assist customers and service providers with roadside assistance needs. Ensure customer safety by following established procedures and meeting quality-related metrics with professionalism.
Handle incoming and outbound calls to assist customers and service providers with roadside assistance needs. Ensure customer safety by following established procedures and meeting quality-related metrics with professionalism.