Develop and support customer-facing web applications and internal tools for retail sales operations. Collaborate within an Agile team to analyze and implement technical solutions that satisfy user needs.
U-Haul
11 Remote Job Openings at U-Haul
Support customers via phone, chat, and email to book, edit, and cancel Moving Help services. Resolve customer complaints efficiently while maintaining a professional and empathetic attitude.
Handle inbound calls to connect U-Box products and services with customer needs while following scripts and guidelines. Facilitate a seamless reservation process and customer journey to provide excellent service during stressful moving periods.
Develop customer-facing web applications and internal tools to manage end-to-end payment processes. Collaborate within an Agile team to deliver world-class software solutions for payment integrations.
Design and execute test scenarios to ensure software usability and functionality within an Agile/Scrum environment. Identify defects, perform root-cause analysis, and collaborate with developers to prevent issues throughout the SDLC.
The developer will design, maintain, and lead the development of mission-critical enterprise applications using the Microsoft technology stack. They will also act as a technical lead, mentoring team members and collaborating with business stakeholders to solve complex technical problems.
French Bilingual Roadside Assistance - Part Time Remote (Ontario, Canada)
U-Haul
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Full Time
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a month ago
U-Haul
Team members handle incoming and outbound calls to assist customers and service providers with roadside assistance needs. They are responsible for managing files with professionalism while meeting quality metrics and ensuring customer safety.
The agent will handle incoming and outbound calls to assist customers with roadside assistance needs and coordinate with service providers. They are responsible for maintaining professionalism and meeting quality metrics while ensuring customer safety.
Review customer rental information and verify compliance with U-Haul standards to approve truck share dispatches. Manage inbound and outbound calls and chat interactions to assist customers and resolve concerns efficiently.
French Bilingual Sales - Full Time Remote (Ontario, Canada)
U-Haul
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Full Time
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2 months ago
U-Haul
Guide customers on their moving journeys by evaluating their needs and matching them to applicable products and services. Follow established sales steps to increase earning potential.
The role involves guiding customers through their moving journeys by evaluating their needs, matching them with applicable products and services, and securing sales following established procedures. Agents must be prepared to work 40 hours per week, including mandatory weekend shifts and holiday availability.
