The specialist will handle inbound leads to consultatively sell pet insurance policies and guide customers through the enrollment process. They are responsible for maintaining call control, overcoming objections, and ensuring accurate documentation of customer information.
The Inbound Sales Specialist will manage warm inbound leads to educate pet owners on insurance coverage and guide them through the enrollment process. They are responsible for maintaining high call volumes while delivering an exceptional customer experience and meeting individual sales goals.
You will evaluate pet insurance claims by reviewing medical records, invoices, and policy guidelines to ensure accurate and fair claim decisions. Additionally, you will serve as a primary point of contact for veterinary professionals and pet owners to resolve complex claim scenarios.
Review veterinary medical records, invoices, and policy information to evaluate claim eligibility and determine outcomes. Communicate effectively with pet owners and veterinary professionals while managing complex claim scenarios.
The Claims Specialist evaluates pet insurance claims by reviewing medical records, invoices, and policy guidelines to ensure accurate and timely decisions. They also serve as a resource for veterinary teams and pet owners, managing complex claim scenarios and supporting the appeals process.
The agent will manage new member enrollments by providing consultative insurance solutions and support existing members with policy inquiries. Additionally, the role involves handling cancellation requests through active listening and effective problem-solving to ensure member retention.
The agent will manage inbound sales leads to enroll new members in pet insurance policies while providing consultative guidance. Additionally, they will serve as a dedicated point of contact for existing members to handle inquiries, policy management, and retention efforts.
The Inbound Sales Specialist will manage warm leads to educate pet owners on insurance coverage and guide them through the enrollment process. They are responsible for meeting individual sales goals while maintaining high standards of customer service and accurate documentation in the CRM.
Assess pet insurance claims by reviewing veterinary medical records and policy guidelines to ensure accurate and fair decisions. Communicate claim outcomes and rationale to pet owners and veterinary professionals while supporting the appeals process.
The agent will handle inbound leads to enroll new members in pet insurance policies using a consultative approach. They are also responsible for supporting current members with policy inquiries and managing cancellation requests to retain customers.
The role involves managing the full sales cycle for pet insurance, from consultative onboarding of new members to providing ongoing support for existing clients. It also requires handling policy cancellations and implementing retention strategies to maintain the member base.
Assess pet insurance claims by reviewing veterinary medical records, invoices, and policy guidelines to ensure accurate and fair decisions. Act as a professional resource for pet owners and veterinary teams while managing the appeals process and secondary claim reviews.
Educate prospective pet owners on Trupanion's coverage through inbound leads and guide them through the enrollment process. Manage high call volumes while achieving individual sales goals and maintaining detailed records in the CRM.
