Trupanion

Analyste bilingue (français/anglais), assurance qualité des réclamations

Trupanion · Full Time · 9 hours ago

Trupanion

🌎 Canada ⭐ 2-5 yrs exp 💼 Others

The role focuses on ensuring the quality and accuracy of pet medical claims analysis to maintain consistency across regions. Responsibilities include auditing payments, translating medical records between French and English, and identifying process improvements.

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Coordonnatrice du soutien aux partenaires – Québec (Bilingue)

Trupanion · Full Time · 9 hours ago

Trupanion

🌎 Canada ⭐ 2-5 yrs exp 💼 Others

Provide real-time multi-channel support to partners including veterinary clinics and shelters via phone, email, and chat. Resolve technical and operational issues while maintaining high productivity and partner satisfaction metrics.

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French Bilingual, Claims Quality Assurance Analyst

Trupanion · Full Time · 9 hours ago

Trupanion

🌎 Canada ⭐ 2-5 yrs exp 💼 Software Development

The role ensures the quality and accuracy of pet medical claims adjudication by reviewing medical records and invoices against company policies. It also involves performing claim audits, translating medical documents between French and English, and identifying process improvements.

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Customer Support Specialist - (Pacific Time Hours)

Trupanion · Full Time · 10 hours ago

Trupanion

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Provide responsive support to pet owners via phone, chat, and email to resolve problems and educate them on insurance coverage. Manage high call volumes and document all interactions within the CRM system while meeting productivity targets.

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Claims Specialist

Trupanion · Full Time · 10 hours ago

Trupanion

🌎 Germany ⭐ 2-5 yrs exp 💼 Finance

Assess pet insurance claims by reviewing veterinary medical records, invoices, and policy guidelines to ensure accurate and fair decisions. Serve as a professional resource for pet owners and veterinary teams while managing the appeals process and secondary reviews.

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French Bilingual, Partner Support Coordinator

Trupanion · Full Time · 10 hours ago

Trupanion

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Provide real-time multi-channel support to veterinary partners and other key stakeholders via phone, email, and chat. Resolve complex technical and process-related issues while meeting productivity and quality metrics.

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Customer Retention Specialist (Pacific Time Hours)

Trupanion · Full Time · 10 hours ago

Trupanion

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Educate and support customers requesting policy cancellations to encourage retention through inbound calls and emails. Manage high call volumes while de-escalating emotional situations and documenting interactions in a CRM system.

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Spanish Bilingual Inbound Sales Specialist - (Pacific Time Hours)

Trupanion · Full Time · 10 hours ago

Trupanion

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Handle inbound sales calls in English and Spanish to educate pet owners on insurance coverage and guide them through enrollment. Manage high call volumes while maintaining productivity goals and documenting interactions in the CRM.

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Inbound Sales Specialist - (Pacific Time Hours)

Trupanion · Full Time · 10 hours ago

Trupanion

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Educate prospective pet owners on Trupanion's coverage through inbound leads and guide them through the enrollment process. Manage high call volumes while achieving individual sales goals and maintaining detailed customer records in the CRM.

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Coordonnatrice du soutien aux partenaires – Québec (Bilingue)

Trupanion · Full Time · 4 days ago

Trupanion

🌎 Canada ⭐ 2-5 yrs exp 💼 Others

Provide real-time multi-channel support to veterinary clinics, breeders, and other partners via phone, email, and chat. Resolve technical and operational issues while maintaining high productivity and partner satisfaction standards.

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French Bilingual, Partner Support Coordinator

Trupanion · Full Time · 4 days ago

Trupanion

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Provide real-time multi-channel support to veterinary partners and other key stakeholders via phone, email, and chat. Resolve complex technical and process-related issues while meeting productivity and quality metrics.

APPLY

French Bilingual, Partner Support Coordinator

Trupanion · Full Time · 4 days ago

Trupanion

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Provide real-time multi-channel support to veterinary partners and other key stakeholders via phone, email, and chat. Resolve complex technical and process-related issues while meeting productivity and quality metrics.

APPLY

French Bilingual, Partner Support Coordinator

Trupanion · Full Time · 4 days ago

Trupanion

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Provide real-time multi-channel support to veterinary partners and other key stakeholders via phone, email, and chat. Resolve complex technical and process-related issues while meeting productivity and quality metrics.

APPLY

Analyste bilingue (français/anglais), assurance qualité des réclamations

Trupanion · Full Time · 5 days ago

Trupanion

🌎 Canada ⭐ 2-5 yrs exp 💼 Others

The role focuses on ensuring the quality and accuracy of pet medical insurance claim decisions by analyzing medical records and invoices. It also involves conducting audits, translating documents between French and English, and identifying process improvements.

APPLY

French Bilingual, Claims Quality Assurance Analyst

Trupanion · Full Time · 5 days ago

Trupanion

🌎 Canada ⭐ 2-5 yrs exp 💼 Software Development

Responsible for ensuring the quality and accuracy of pet medical claims adjudication by reviewing medical records and invoices. The role involves performing audits, identifying process improvements, and translating medical documentation between French and English.

APPLY

Customer Support Specialist - (Pacific Time Hours)

Trupanion · Full Time · 6 days ago

Trupanion

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Provide responsive support to pet owners via phone, chat, and email to resolve problems and educate them on insurance coverage. Manage high call volumes and document all interactions accurately within the CRM system.

APPLY

Customer Support Specialist - (Pacific Time Hours)

Trupanion · Full Time · 6 days ago

Trupanion

🌎 United States ⭐ 2-5 yrs exp 💼 Support

Provide responsive support to pet owners via phone, chat, and email to resolve issues and educate them on insurance coverage. Manage high call volumes and document all interactions within the CRM system while meeting productivity targets.

APPLY

Customer Retention Specialist (Pacific Time Hours)

Trupanion · Full Time · 6 days ago

Trupanion

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Manage inbound calls and emails to educate pet owners on the value of insurance and prevent policy cancellations. De-escalate emotional situations and document all customer interactions within the CRM system.

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Claims Specialist

Trupanion · Full Time · 20 days ago

Trupanion

🌎 Germany ⭐ 2-5 yrs exp 💼 Finance

Assess pet insurance claims by reviewing veterinary medical records and policy guidelines to ensure accurate and fair decisions. Serve as a professional resource for pet owners and veterinary teams while managing the appeals process.

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Claims Specialist

Trupanion · Full Time · 20 days ago

Trupanion

🌎 Germany 💵 €42000 - €60000 per year ⭐ 2-5 yrs exp 💼 Finance

Assess pet insurance claims by reviewing veterinary medical records, invoices, and policy guidelines to ensure accurate and fair decisions. Act as a professional resource for pet owners and veterinary teams while managing the appeals process and secondary claim reviews.

APPLY

Spanish Bilingual Inbound Sales Specialist - (Pacific Time Hours)

Trupanion · Full Time · a month ago

Trupanion

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Engage with English and Spanish speaking pet parents via inbound leads to educate them on Trupanion's coverage and guide them through enrollment. Manage high call volumes while achieving individual sales goals and maintaining detailed records in the CRM system.

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Inbound Sales Specialist - (Pacific Time Hours)

Trupanion · Full Time · a month ago

Trupanion

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Educate prospective pet owners on Trupanion's coverage through inbound leads and guide them through the enrollment process. Manage high call volumes while maintaining a high-quality customer experience and achieving individual sales goals.

APPLY

Inbound Sales Specialist - (Pacific Time Hours)

Trupanion · Full Time · a month ago

Trupanion

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Educate prospective pet owners on Trupanion's coverage through inbound leads and guide them through the enrollment process. Manage high call volumes while maintaining productivity and documenting interactions in the CRM system.

APPLY

Spanish Bilingual Inbound Sales Specialist - (Pacific Time Hours)

Trupanion · Full Time · a month ago

Trupanion

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Handle inbound sales calls in English and Spanish to educate pet owners on insurance coverage and guide them through enrollment. Manage high call volumes while maintaining productivity goals and documenting interactions in the CRM system.

APPLY

Inbound Sales Specialist - (Pacific Time Hours)

Trupanion · Full Time · a month ago

Trupanion

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

Educate prospective pet owners on Trupanion's coverage through inbound leads and guide them through the enrollment process. Manage high call volumes while achieving individual sales goals and maintaining detailed records in the CRM.

APPLY

Territory Sales Partner - Southern Idaho

Trupanion · Full Time · 2 months ago

Trupanion

🌎 United States ⭐ 2-5 yrs exp 💼 Sales

The Territory Partner acts as an exclusive consultant and representative for Trupanion, building relationships with veterinary hospitals to educate staff on pet insurance benefits. They are responsible for managing the Southern Idaho market and growing the business through active engagement with veterinary clinics.

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