The Strategic Account Manager leads the client experience and service delivery to ensure business needs are met and client retention is achieved. They manage client P&L, drive relationship strategy, and identify supply chain optimization and upsell opportunities.
The Account Manager serves as a logistics expert providing analytical and relationship management to help clients achieve efficiencies and cost savings. Key duties include conducting monthly reviews, analyzing freight trends, and identifying opportunities for organic revenue growth.
The Strategic Account Executive is responsible for driving net new revenue growth by selling enterprise logistics solutions to targeted commercial organizations. They will build and maintain relationships with key executives, manage complex sales cycles, and collaborate cross-functionally to ensure a positive customer experience.