Transcat, Inc.

Lead the strategic adoption and implementation of automation technologies within calibration operations to improve efficiency and scalability. Act as the primary liaison between Operations and IT while managing change efforts and researching emerging automation solutions.

Drive strategic and operational improvements by enhancing P&L performance and developing actionable analytics for lab and field service operations. Lead process improvement initiatives using Lean Six Sigma to increase efficiency and standardize workflows across multiple locations.

Lead the development of visual concepts and deliver design solutions across digital and print channels to elevate the brand. Collaborate with cross-functional teams to manage projects from ideation through final production and ensure visual consistency.

Handle inbound sales calls, emails, and chats to sell products and calibration services while increasing customer loyalty. Identify customer needs through probing questions to provide accurate quotes and resolve delivery issues.