The Outbound Sales Specialist will proactively engage qualified leads and previous guests through outbound calls and emails to convert opportunities into travel bookings. They are responsible for managing the full sales cycle, from initial contact to closure, while maintaining accurate records in the CRM system.
The Contact Center Service Agent will deliver high-quality support while identifying opportunities to enhance the guest experience through product upselling. Responsibilities include managing guest interactions via CRM tools and resolving inquiries to ensure high satisfaction.
