The Tier 1 Scheduler is responsible for scheduling medical and psychological examinations while managing inbound and outbound calls. They must also maintain accurate scheduling data and communicate effectively with clients, providers, and internal teams.
Analyze and organize complex medical records to support physician reviewers in disability and insurance-related cases. Prepare clear, structured case summaries while ensuring high-quality documentation and meeting turnaround time expectations.
The Senior Director will lead and grow the team responsible for driving patient enrollment strategies across the clinical research portfolio. They will oversee campaign effectiveness, manage third-party vendor partnerships, and ensure patient-centric communication strategies are implemented.
