The Web Specialist will manage website content via a CMS while implementing SEO best practices and optimizing user journeys to drive lead generation. They will also conduct performance analysis and execute A/B testing to support commercial marketing goals.
The role involves supporting global casino sales through technical expertise, managing integration strategies, and building relationships with industry partners. You will also own the creation of the Casino Success Playbook and lead training initiatives to ensure the sales team is equipped with deep product and competitor knowledge.
Act as the primary relationship manager and advocate for customers to maximize their investment value and ensure long-term retention. Lead strategic business reviews, conduct onboarding sessions, and collaborate with internal teams to represent the voice of the customer.
Lead strategic renewal conversations and negotiate complex contracts for high-value enterprise accounts ranging from $250K to $2M+ ARR. Serve as a senior mentor and escalation point for the Renewal Account Manager team while developing operational playbooks.
Implement the COINS construction ERP solution by guiding customers through requirements gathering, configuration, and training. Manage multiple implementation activities and design reports to align software with customer operational and financial needs.
Lead the administration and optimization of NetSuite ERP while integrating it with CRM and finance tools using Workato. Design real-time data pipelines and automate financial workflows to ensure operational efficiency and data integrity.
The specialist will own the configuration and optimization of Salesforce CPQ, Revenue Cloud Advanced, and Certinia PSA. They are responsible for managing product catalogs, pricing models, and ensuring seamless data flow between Salesforce, HubSpot, and NetSuite.
Own the technical architecture, configuration, and end-to-end delivery of the Lead-to-Cash and Customer Success workstreams. Act as the primary business analyst and solution architect across HubSpot, Salesforce, Certinia, and NetSuite using Workato for automation.
The role involves building and managing a strong sales pipeline to achieve a 5x quota on a rolling quarterly basis. You will develop relationships with prospects and deliver presentations to senior decision-makers to close new business in the convenience store space.
You will find and qualify new opportunities through inbound leads and outbound prospecting, manage your own sales pipeline, and grow revenue within existing customer accounts. Keeping customer activity and forecasts up to date using CRM and sales tools is also essential.
The Account Manager will be responsible for achieving monthly, quarterly, and annual sales targets for software subscriptions by managing the entire sales process from relationship building to closing deals. Key duties include building customer relationships for cross-selling/up-selling, responding to inquiries, overcoming objections, and collaborating with marketing and product teams on campaigns.
