Lead strategic renewal conversations for high-value enterprise accounts and negotiate complex commercial terms with senior stakeholders. Act as a primary escalation point and deal coach for the team while developing playbooks to improve renewal processes.
Lead the administration and optimization of NetSuite ERP while integrating it with CRM and finance tools using Workato. Design real-time data pipelines and automate financial workflows to ensure operational efficiency and data integrity.
The Account Manager will be responsible for achieving monthly, quarterly, and annual sales targets for software subscriptions by managing the entire sales process from relationship building to closing deals. Key duties include building customer relationships for cross-selling/up-selling, responding to inquiries, overcoming objections, and collaborating with marketing and product teams on campaigns.
