The Implementation Specialist manages the end-to-end customer onboarding process to ensure successful product adoption and value realization. They serve as the primary point of contact for customers, coordinating with internal engineering and delivery teams to resolve issues and improve onboarding workflows.
The role involves being embedded with utility customers to translate business needs into technical specifications and production-ready software. You will design reference architectures for data integrations and serve as the technical voice for new commercial opportunities.
The Account Executive is responsible for driving growth within the energy and utility ecosystem by managing complex sales cycles and building strategic customer relationships. They will coordinate with internal product and leadership teams to deliver value-driven solutions and maintain accurate pipeline forecasting.
