The Marketing Coordinator manages online menus across multiple platforms, ensuring accuracy, consistency, and compliance with industry standards. They also serve as the primary point of contact for store requests, customer complaints, and technical support tickets related to the ecommerce experience.
The Marketing Coordinator manages the daily execution of promotional calendars, campaign logistics, and vendor communications. They also provide ecommerce support by maintaining menu content and discount builds across platforms like Dutchie and Jane.
The Marketing Coordinator will manage customer retention by executing SMS and email campaigns, maintaining CRM data, and troubleshooting platform issues. They will also serve as the primary point of contact for loyalty program members, handling inquiries and resolving account-related questions.
