Springfield Clinic

The RN TeleNurse is responsible for triaging incoming patient calls and providing medical advice and guidance. They must identify emergencies, document health histories, and coordinate appropriate levels of care for patients.

The RN TeleNurse is responsible for triaging incoming patient calls and providing medical advice and guidance. They must identify emergencies, document health histories, and direct patients to the appropriate level of care.

Provide TeleNurse support services including medication refill requests, nursing assessments, and patient triage. Collaborate with RNs to advocate for patients and manage healthcare needs via electronic health records.

The TeleNurse is responsible for triaging incoming patient calls by applying the nursing process to assess, plan, and implement care. They also serve as a patient advocate, educator, and resource person while maintaining accurate health records and facilitating appropriate levels of care.