The specialist will manage a personal caseload of author accounts, contacting them via phone, email, and SMS to resolve outstanding payments. They are responsible for building rapport, handling objections professionally, and maintaining accurate payment records while ensuring all follow-ups are tracked precisely.
Spines
6 Remote Job Openings at Spines
The host will conduct engaging video and audio interviews with authors about their books and publishing experiences. They are responsible for the end-to-end production, including recording, editing, and mastering episodes for distribution.
Act as the first point of contact for aspiring authors to identify and qualify leads for the sales team. Meet and exceed sales targets by communicating the value of an AI-driven publishing platform.
Manage a personal caseload of author accounts to facilitate outstanding payments and royalty withdrawals. Ensure accurate payment records and maintain clear communication via phone, email, and SMS to resolve billing issues.
Serve as the primary contact for American authors, providing customer success and project management services. Coordinate between authors, editors, and designers to ensure the timely and accurate publication of books.
The Book Production Editor is responsible for turning manuscripts into ready-to-publish books. This includes providing professional proofreading, formatting, and line editing services for American authors.
